Golden Nails of NY

They did a great job with my mani and pedi. However they air dry their towels and they are so hard when they dry your hands and feet. I am concerned they hand wash them and are not washed on the machine which can cause it to still be dirty.

Just got a manicure and pedicure TODAY (less than 2 hours ago) with Kim. Not sure if I’ll go back again. I was cut on 6/10 fingers after I complained my manicure was messy and poor. My cuticles were not thoroughly cleaned, the polish job was very poor a child can do a better job. Very rush and was charged for quick fry without my consent or authorization, so I have to pay for them rushing…horrible. When one of the girls mentioned to Sophie that I my fingers were all bleeding she just looked and went about it like nothing, didn’t say a word and could care less. Horrible customer service.

Please see the pictures to support the poor job, and this was after they fixed it. I wasted 2.5 hours for a simple mani & pedi, At which point I was fed up and still the owner Sophie okayed this. I would think twice before I put my business brand on this workmanship from her tech Kim.

Sophie has a nasty attitude towards customers! And she does nails crooked, then she say it’s finger crooked! Then there’s a lady that do pedicures, she smells bad, and she looks and acts like a loud mouth monkey terrible service!

Nice staff. Walked in for a manicure and had very little wait time. They did a nice job.