Goodyear Auto Service, Elmira NY

They helped my husband when his car ran out of gas on the side of the hwy. His gas gauge hasn't been working properly and they actually figured out that the wrong fuel pump was installed in his car. We appreciated them going the extra mile.

Scheduled an oil change appointment and everything went smoothly until I had to actually drive my car.

Got my oil changed before a long 4 hour drive so the car would be ready, and as soon as I hit the highway the oil cover shield plate under the car fell off as it was not bolted properly. Completely ruined the drive as I had to pull over every 30 minutes to tape the skid plate over and over.

It is completely unacceptable for a professional shop like this to do such lousy and unprofessional work on something as simple as an oil change. As a local student, I put my trust in their hands and will not allow anyone to make the same mistake I did. I thought that paying a little extra for an oil change for the peace of mind of a good professional job would be the smart move, instead it is now costing me double as I have to replace the skid plate because it is completely torn apart.

Nonetheless, Tony at the front desk was a friendly and kind gentleman. Just very unfortunate that there is a lack of quality control at this good year and they are letting the simple mistakes pass.

Had a flat tire on our RV trailer. Pulled in unannounced and the staff couldn't have been more helpful. They had us up and running in a half hour. Fantastic experience Thank you

On our way out of town for family event. 3 hour drive. On way out the door noticed a gouge in the sidewall of rear tire. Deciding whether to drive or not. Stopped at Goodyear on gray st. Elmira for their recommendations. Mark noticed how unsafe it would be to travel that far with strong possibilities of a blowout. He and his team took us in, replaced the tire and had us on our way in under an hour. Made the family commitment on time. This is why we have been customers to this specific garage for almost 20 years. Thank You, Joe Moglia

Always a great experience. Cost is reasonable and for the amount of work I put into my own vehicle this is one of the only outfits I trust with my vehicle

The staff here, Mark, Tony, Hannah and the fabulous technicians are very professional, courteous and compassionate about their service to you. One of the greatest business experience in Elmira.

Always great friendly service at Goodyear Elmira. Many thanks to Mark for great advice and service over the years. Thanks also to Tony and Hanna for helping out. This has been our go to place for tires and service for a long time. 5 stars.

I had a 9am appointment scheduled for this morning. I was assured it take only an hour which is important because I have another appointment at 11. I got there at 8: 45 to assure I I wouldn’t be late for my 11 appointment. I sat in lobby for 15 minutes but was ignored. Finally someone asked why I was there and I was told it would take almost 90 minutes so I left. I’m calling Firestone to make an appointment there.

Easy to find on Gray St.in Elmira. Can be a little hard to get in for deliveries, but easy to leave after getting done! Friendly staff to give parts to when delivering.

I always have a great experience when I go to Goodyear service center. They always treat me good they explain about Any issue I may have with my car and do first rate service on it. I've been a customer for over 25 years and I've gotten to know the guys there and I have the up most trust in them. Service Manager Mark Mathew is a great manager and has always done right by me. I would highly recommend this service center to anyone and I have recommended before to my friends!

Great service. Tony was helpful and straightforward. They got the job done ahead of schedule.

I have been grateful every time for Mark, Tony, Hannah, and the whole GY team! It’s a good feeling knowing I can trust the people taking care of my cars-every time!

I've always had a great experience at this location when my vehicle needs repairs and they do a follow up call a week later to make sure there are no issues

Got my car serviced here and was greeted by Tony with professionalism. Mark, Shop Manager, took care of my concerns after I picked up my car promptly. They've earned a new customer out of me. Great service, great people.