Goodyear Auto Service, Fort Drum NY

Took my husbands car to get some standard work done. New brake, oil change and then they said it needed a speed sensor wire fixed. All in all cost $1020. Within 2 days the check engine light came on again. I called and now all of a sudden I need a new battery but they can’t event guarantee that will fix the check engine light. Just that alone I was quoted an additional $350 when they couldn’t even guarantee to fix it. I am not having to find another car repair shop to try to fix everything AFTER spending over $1000.

This is the BEST place to take your vehicle not only is it clean and organized but the customer service I received from Nick & Colton at the front desk was beyond phenomenal. You just don’t get service like this anymore.

-Thank you guys!
much appreciated.

Nicholas S and the service at this store are great. My car’s had a whole variety of issues pop up after sitting for several months during School and every time I’m back they handle my issues with consummate professionalism, fair pricing, and quick return times, including today. Highly recommend their work.

Best shop around I don’t take my vehicle anywhere but here god bless the manager Nick Spicer dude is a hero

Nicholas S.the assistant manager at good year tire on fort drum is the one best men in the business for the job. He is very knowledgeable and does excellent work. I couldn’t ask for a better service tech to work on my car. Definitely would recommend going to see him.

Incredible service and assistance! Nick was absolutely phenomenal at getting us taken care of and on our way! I was absolutely astonished and impressed by the willingness to work within our budget and provide a fast turn around time getting us back on the road! Not only did the staff deliver but went above and beyond in accommodating our needs!

Samuel Rosen was an amazing, very patient and respectful with me. Thank you for understanding me, and helping me while my husband is deployed.

Nicholas S the assistant manager was extremely helpful with my car and provided excellent service when I needed it the most. Great technician and very knowledgeable about his work.

Nick S.did a great job and got me a great deal on some new tires! Will definitely be coming back

Nicholas Spicer has helped me on so many occasions. He’s a great guy and really works with you to help and get your car fixed! I’m grateful for this team here on fort drum. Working hard to make sure my car is safe for me and my family.

Very fast service. Brought my vehicle in to get brakes done in the afternoon and it was ready for pickup the same day. Mr. Sam was very respectful and answered all my questions patiently. Thank you!

Nick at the FT Drum location is awesome. He went above and beyond with his customer service to correct an error in communication. He truly cares about the customer's experience, satisfaction and quality of work.
Thank you, Nick!

Fast and great service turns out my loe tire pressure indicator doesn't go off until the tires under 20psi O.o

Received excellent service/results, as well as excellent customer service. Would recommend asking for “Nick” if he’s available, as he was a delight to work with and did an excellent job! But, the entire team seemed to work together to provide an overall great experience to everyone. Would highly recommend this team for any automotive services.

Nicholas was super helpful and was able to get my vehicle in sooner than expected for my inspection.

Thank you Sam and Team for helping take care of me. Convenient on Ft Drum, numerous excellent reviews, and quality service. Highly recommend.

Nick Spicer was very helpful and will be our go to guy for my son who is stationed at Ft Drum for all future repairs.

Nicholas Spicer, the Assistant Service Manager, was awesome. I blew a tire on my travel trailer while heading to Drum. Nick was able to help me and get me what I needed. He and his crew were life savers for me! Great job, everyone, and thanks again!

Called Goodyear on Fort Drum when my son blew a tire. Was able to get me in right away. Answered all of my questions. Nicholas provided outstanding customer service!

Nicholas Spicer made the process of getting everything we needed done to our vehicle super easy and understandable! Will be returning for future maintenance as needed.