Goodyear Auto Service, Depew NY

Been here multiple times, bought tires for 2 cars in the last few mos. My SUV is vibrating when over 50 mph. Called 2 days, no answer. Went online at 7: 00 this morning, scheduled an appt for 10: 00 and would wait. The man said I didn't have an appt. I told him that I scheduled it online early this morning. "That's why it's not on here". He told me I had to leave the car for the day and he would try to have it looked at. I have no other transportation and unable to leave it. If you have customers scheduling online, perhaps you should update the schedule or not allow online scheduling if you don't have the staff to honor it.

Yall close at 5, how many sales do you think you lose a day cuz I'm in the parking lot needing tires. Scrubs

Came in on a holiday. Very nice, hardworking professional.
Highly recommend, retention and promotion.

Manager Josh was very helpful. Come in for oil change, and found out I needed new brakes
Nice to know you care about the safety of us who need the help.

The people at Goodyear provided outstanding service and are just great people. I recommend the Depew, NY store highly!

Had a tire that as you drove,
made a thumping sound, come to be they found a chunk of tar, which they removed. The other tire was leaking air took it off rim and sealed. Perfect job on both. Great Service people too.

Kurt, Cardell & Jason are excellent at their jobs. Always a pleasure to see them. Very competent techs. I'm always told what is going on with my car so I can make the proper decisions. Never any surprises. I will continue to go back for all my automotive needs. Great job!

Ok first and foremost KURT is AWESOME. I want to thank him and his team for making my day much better. I ordered tires online and scheduled an appointment at the Goodyear tire on transit in Williamsville and they ended up not being able to put my tires on due to lack of Technicians so I ended up calling The Goodyear tire in depew and Kurt was able to go to the Goodyear tire store in Williamsville and pick up the tires because they didn’t have them in stock at the Depew location so he picked them up got me in the same day and installed my tires now that’s what I call going above and beyond. Thank you CAPTAIN KURT your the best keep up the great customer service.