Gordon Beh Excavating Contractors, Inc., Webster NY

My husband and I needed a broken pipe fixed underground, so we contacted them to give us a quote. We received a quote and signed a contract. We heard it would be a couple months before work could be done, which was understandable. We were informed a couple weeks before work would start and Dig Safely NY came, so we figured the work would be done soon. A week came and went. We called and either received no answer or was told they would get back to us. This was over the course of several weeks. We have stopped reaching out and have not heard back from anyone. My suggestion? Don't waste your time.

I’ve called them twice in the last week to give them our business (and left messages directly with the secretary both times), and I cannot get anyone to call us back. We bought stone from them a few years ago, and while it seemed to be good quality, we had a similar issue with getting them to respond.