Gracie Square Hospital, New York NY

The experience was fine other than the bad food, boredom, and staff who acted rudely. Two of the three phones on the unit didn't work, and one of them had actually been ripped off of the wall before I got there. I along with other patients would spend the entire day inside of the unit. For days on end.

There this young, light-skinned, Hispanic-looking woman who works on the 3rd floor during the day, whom I could swear I overheard her tell two other staff members that I smelled like sh (a certain curseword that I can't type so this review could show). I could not shower as I had no sandals and I wasn't going to go barefoot. On another day, seconds after I walk passed her she made a remark about someone having to 'wash their a, ' and I looked at her and the male staff member she spoke to and he carried on the conversation with the words "Why don't you wash that a? " I could not quite tell if they were talking about me.

One nurse ignored me as I was addressing her. That was all quite the experience to remember. Still I was safe and well fed. There were some staff members who were nice.

Inhumane treatments of patients and their families they don't care about the patients all they care about is their paychecks. It's a nightmare for you and your loved one's.

While this is a hospital that can help a lot of people, the choices made by the staff continually undermine the treatment of the patient. Some staff were outright rude and did not treat patients as people.

Additionally THERE IS NO TALK THERAPY HERE, which does not make much sense to me personally as it is a psychiatric hospital. Even when Patients begged and pleaded for some sort of talk therapy they were denied.

To be fair there were groups which can be helpful to a lot of people, but it very much seems like they only cared about medicating the patients.

There were some nice nurses, but not enough to make up for the ones who seemed to actively dislike the patients.

The food was tasteless, but they were very helpful with accommodating different diets and food preferences. (The kosher food was very hit or miss too as it was not made fresh)

Visitation hours might depend on the floor and the specific patient, but generally were 11am to 8pm, with all guests having to leave during any meal times

Meals were served at 8: 30,12: 30,4: 30,7: 30 so if you plan on visiting someone keep that in mind.

Visitors can bring food, but it will be searched by staff.

They also only allow 15 min once a day of "outdoor" time. And that "privilege", as they call it, must be requested from a prescriber, but often patients do not know this and forget to ask, and even if they do ask, they are often denied without explanation, causing many people to NOT have ANY outdoor access for weeks.

My mother stayed here for the past 2 weeks. I visited her almost everyday sometimes I am with her for 5-6 hours during visitation sessions. Most of the staff are incredible with a few bad apples in the batch. Some demonstrate a professional and friendly demeanor while others are disheartening towards patients. The hospital staff do not keep open communication with patients' love ones. Keep in mind that many patients are not in the right state of mind when in these facilities. They do not take a collaborative approach. The hospital discharged without loved ones' input or coordination for aftercare. There were no signs of abuse or major mistreatment from my pov. Overall the security staff and social workers are nice and approachable. I appreciate the kind efforts made by all and would recommend the facility if you are one who likes to follow up.

I was suffering from memory loss for over a decade. One day I woke up and remembered 95% of my life.

I remembered I was a volunteer and on 9/11 and I was in the Exposure Zone. I also remembered that I'm a veteran, which I forgot.

I called the ambulance and told them everything I just said and they brought me to this Psyc ward. In which the psychiatrist said I was delusional.

My family and friends came to visit me about 2 weeks later with all the proof of what I just said.

It's a shame and injustice how people can't even speak without being locked up in a Psyc ward.

To be fair, it has forms of therapy and various educational sessions, and a number of great staff. Patients were usually wonderful to me and I made friends quickly. Now, time for some blunt honesty:

It's unsafe and uncoordinated; they mix obviously hostile patients with passive ones; and my friend experienced a severe allergic reaction to a medication so she reported it to a doctor, only for a nurse to offer it to her again. Additionally, at our last meeting, their doctor became impatient with me although I had really bad withdrawal at the time AND untreated ADHD through no fault but their own for not supplying my prescriptions.

Thank you for helping me. This place is great for what it is. I’ve been to a few psych hospitals and this was the best one yet. Patient care and safety is made a priority and your treatment team is guaranteed to see you every week day.

This is a very harmful hospital in every manner. I had a friend who was was blatatnly manipulated. The fact that they label themselves as safe for the LGBTQ community is a sick joke because they created an incredible unsafe environment and endangered my friends safety on multiple occasions. The staff would escalate the situation in response to valid advocation and continue to turn the blame of the escalation onto my friend, pinning "bad behavior". This hospital is corrupt, harmful, unsafe, and inhumane. No one should go here and this hospital should be investigated and shut down. The people who work there shouldn't be able to sleep at night with the sickening pain and trauma they've inflicted.

I was there for seven days Wonderful place with great and caring staff and I really got the help I desperately needed and clients there are very kind made some Wonderful friends thank you Gracie square