Heart of Chelsea Veterinary Group - Chelsea, New York NY

Everyone at heart of Chelsea is amazing! I got my dachshund from a local pet store that worked with them and I wasn’t planning on staying with them because I live in NJ but they have taken such good care of my puppy they’re so attentive and take the time to really find out what is going on when he is sick, I can always get an appointment if I have an emergency. I’ve seen multiple doctors for my appointments and I loved every single one at hells kitchen and Chelsea locations! The commute will always be worth it because of how great they are!

I’m a first time dog owner and was referred to Heart of Chelsea Veterinary Group from the pet shop where I purchased my dog…They were great with me and my puppy, especially because I don’t know much, they were very helpful in addressing any/all questions I had, sharing best practices as a first-time puppy owner, and offering their guidance to raising a healthy and well-behaved dog. I greatly appreciate their expertise and highly recommend them as a vet.

They only care about how much money they can get out of you. Staff is ok nice and helpful but everything is transactional, same for the medical team.

Overpriced, and they won’t talk to you about whether your insurance covers anything until after your appointment. They pressure you into services without telling you the prices. Very shady company that relies on people with enough money not to care. Predatory.

Everyone at the Heart of Chelsea is phenomenal. They are always there to help, so incredibly patient, and very kind. We are so attached to the team, that we moved neighborhoods and still make the journey to take our dog there. Would recommend to anyone.

Can't believe their still in business. Totally dishonest, overcharging vets, and rude! Really rude. Go elsewhere.

Extremely overpriced, they totally ripped me off, charging a small fortune for tiny things like Pepto Bismol for dogs. They tried ripping me off for thousands more just to clean and take out a few teeth for a small dog. These vets are scam artists.

Usually the clinic is very busy and you are just praying they are doing everything they should. We waited the last time 40 minutes for an appointment set in advance, and during the meeting someone just checked the cats ears said they fine.our concerns about our cat's behavior were dismissed saying "cats do that" hard to believe you need to pay 400$ for this.

Clinic is clean and well equipped, i simply would not recommend for its tendency to suggest accessorial test and services that are over priced and unnecessary.

Our 7 year old bulldog JJ needed a pyometra (uterus removal) surgery. Heart of Chelsea took us the next day. Dr. Bassman was amazing! JJ is home and doing great.

Heart of Chelsea & Dr Siebert has been taking care of my many dogs since 2001 when they were a small neighborhood practice 2 blocks from my apartment. I never thought about going anywhere else until I moved out of the city & tried to find a new vet. I tried a few different vets & then realized that I have such a level of trust in Heart of Chelsea and I’m so used to their level of excellence that it’s worth driving into the city to see them. Everyone who works there is trained, friendly & professional. It’s very important to me that I can go in to the exam room & they allow that with proof of vaccination. They always call to follow up & submit insurance claims for me. The practice is spotless. They may be more expensive than a vet outside the city but they are totally worth it.

I took my new puppy to Heart of Chelsea for her new puppy check-up. Staff were professional and prompt, and communicated well with me at all steps in the process, which was very welcome because vet visits are new to me. Dr. Fontana saw my pup and was kind to her and also thorough in his exam. I plan to continue working with Heart of Chelsea for the foreseeable future and would happily recommend them to fellow pet owners.

I have had pets my entire life and have many experiences with vets. Heart of Chelsea is the best vet office I have ever visited. Every member of the staff is so friendly and helpful and really make going to the vet a great experience. We have seen a handful of the doctors at this office and have never had a negative experience (but have landed on Dr. Lang as our regular doctor for our pet cats). The doctors and staff are all so responsive, they take the time to get you the correct answer, and are super responsive via email or over the phone for questions between visits. The first piece of advice I give all of my friends that have gotten pets during this past year is to get them into Heart of Chelsea!

They've been really lovely, treating my little dog Darwin quickly and efficiently every time he gets into something (I've had to lock down everything in my house.) They are exceedingly patient and kind with Darwin's overly anxious mommy, which I really appreciate. Yes, treatment has sometimes been a shock to the wallet but they do have care credit terms, are extremely flexible with late minute appt cancellations or changes, will take care of insurance claims, and Dr. Torschia (I know I'm not spelling his last name correctly: () saved Darwin's life soooo.worth it. I would totally recommend!

Dr. Fracapane has been veterinarian to our two older cats for a couple of years. She is super-smart, professional, caring and spends time to make sure everything is addressed properly.

Our two Ocicats, Bibi and Sabi, have been cared for at HOC 18th Street for 7 years now, and we are extremely pleased with the care they receive - currently from Dr. Bassman and her very competent and friendly colleagues. Bibi has diabetes which has been difficult to manage, but Dr. Bassman (and prior colleagues) have been absolutely responsive between visits via texts and e-mails, recommending insulin dosage adjustments and helping to monitor his condition.

The entire staff, from vets to technicians to front desk, are always professional and immediately responsive. The facility is spotless, well-equipped and welcoming. It was also important to us that our veterinary clinic (especially when choosing a new one as we did in 2014) be AAHA certified, which assures us of at least a baseline level of proper veterinary practices and procedures.

They are not cheap but, as with much in life, you get what you pay for. Highly recommended!

Horrible experience.bunch of butchers trying to sell you more things.horrible attitude, mistakes. Never going there again.

Heart of Chelsea Veterinary has absolutely extended our cat's life and improved his quality of life. Our cat, Hob, suffered from kidney problems early in his life, and we actually switched from another veterinary group to Heart of Chelsea because we were confused by their instructions/plan of action. Once we switched to Heart of Chelsea, our Veterinarian, Dr. Love (now no longer in the city) was extremely helpful, both in dealing with all of our endless questions and, much more importantly, in figuring out the right diet and medication to manage the situation. Hob is almost 10 and absolutely thriving. He is a picture of health thanks to their help. We were sad to see Dr. Love leave the city, but we continue to be extremely happy with the care Hob gets there.

I can't say enough about how wonderful Heart of Chelsea is! Everyone there truly goes above and beyond in caring for your pet. Dr. Nguyen and Dr. Higgins are both incredibly knowledgable, and the entire staff is kind and compassionate. Everyone I've ever interacted with, whether it was in the office or over the phone, has been friendly and upbeat. They will answer any and all of your questions, and walk you through everything with such patience. They also follow up the day after your appointment to check up on your pet. I have had such great experiences with Heart of Chelsea, and highly recommend them! Looking forward to many more years of appointments there!

453W 46th Street (Heart of Chelsea)
I don't recommend here I will do my best to let my people know here is horrible.

If you are cat mom, I don't really recommend here. They put DOG and CAT IN THE SAME AREA and try to do blood test (which is already scared test). And my cat got sacred and then they asked me "is it okay to give a calm down SHOT" which is CHEMICAL.

They don't care about the animal at all.

They don't know about the cat personality at all.

And they don't recommend honest suggestion that means they just want to charge as much as they can do. Keep recommending something and the reason is *Just in Case*. It is not totally reasonable. And want me to charge more.

Hey! HEART OF CHEALSE all of the people even they are not a doctor, they already have the information or people can get information from other hospital doctor.

PLEASE GIVE HONEST SUGGESTION
Please don't suggest because you guys want to make money.