Heaven Foot Spa, Queens NY

This was one of the most disgusting places I’ve ever been too. Lady’s were unnecessarily rude and the cleanliness in this place was disgusting. Spilling and spitting things without cleaning it up.

The massages are wonderful, the prices are affordable, and they're close to home. I've been twice. It's a hidden gem.

I recently had the displeasure of visiting Heaven Foot Spa, and I cannot express enough how disappointed I am with their outrageous tipping policy. As if their mediocre service wasn't enough, I was appalled to discover that they force customers to tip a whopping 50%. Yes, you read that right, a 50% tip!

Their justification for this absurdity is that the hardworking staff members supposedly deserve such a high tip. But let me ask you this, why should the burden of paying fair wages fall on the customers? It is the responsibility of the owners to properly compensate their employees, not to expect customers to cover for their negligence.

Now, I understand the concept of tipping and I am more than willing to reward exceptional service. However, a 50% tip is absolutely unjustifiable, especially considering the lackluster experience I had. The service was nothing short of terrible. The massage was mediocre at best, and the overall atmosphere of the place was incredibly negative.

To add insult to injury, not a single worker had the decency to say thank you or show any sign of appreciation for the hefty tip we were forced to give. This utter disregard for basic customer service is simply appalling. It left me feeling disrespected and taken advantage of.

The negative vibe permeating throughout the spa is truly a reflection of the lack of professionalism and respect for their customers. I strongly advise everyone to steer clear of Heaven Foot Spa unless you want to be subjected to unjustifiable tipping expectations, subpar service, and an overall unpleasant experience.

Save yourself the disappointment and find a different establishment that values their customers and provides fair pricing for their services. Heaven Foot Spa is far from heavenly - it's more like a nightmare for anyone seeking relaxation and a pleasant spa experience.

Once a week I come here and I get a WONDERFUL MASSAGE! Friendly staff, clean, very reasonably priced. I highly recommend Heaven Foot Spa. I walk out after my massage feeling energized and relaxed.
Mike

This place has little of everything (perfect for me) with the exception of staff who can actually speak English my only concern

I would like to clarify the situation with this massage parlor. There are several different types of spas. This spa happens to be one of the ones that thrive on tips iykyk. This is why the massages are listed as so affordable. They have a preferred clientele and therefore do not really care to “lose customers”. Their true revenue stems from the tips, to the point where they “expect” everyone to tip the same despite services. With most spas, you tip 20-25% of your bill and it’s appreciated. This is not that place.
It’s also not the place if you seek a certain standard in customer service.
Get a massage, knowing what you’re signing up for and try not to treat this as your typical massage parlor. It is a Foot Spa and more. Your massage would’ve likely cost twice as much at a regular spa; that mindset helps as well.

Any tip less than $20 is heavily frowned upon at this location. It’s more like they require a 40-50% tip despite services and without saying so directly… yet make it very evident how disappointed they are when they receive anything less.

It’s local, convenient with decent massages and hours. If you’re willing to overlook the other stuff and are ready to tip more than usual (or receive terrible attitude and disgusted looks) … then, grab yourself a decent massage.
Otherwise, you may wish to consider a different location.

Hope this helps.

David was absolutely amazing. If you need acupressure or a sports massage he is the absolute expert. I highly recommend him and I never ever do reviews.

This place could do soft massage (effleurage technique), part of sports massage style, thumbs up

Will never return! Got a couples massage for my husband and I that came out to $120. We paid with our card and tipped cash. We tipped $30 (25%) which should’ve been fair. The women took an ADDITIONAL $10 off our card and told us we needed to tip more. UNBELIEVABLE! Do NOT go to this place unless you like being ripped off!

One of my favorite places in the area to get a massage. I was having bad neck pain and after one visit started to feel better. They can get a bit rough but just communicate your pain tolerance. I felt brand new after my full body massage. Thank you Heaven foot spa!