Heights Wine & Spirits, New York NY

I planned to update my previous review if things changed, and they definitely have. This has been a great stop since the summer - maybe they went through a little staffing issue, but everything is back to how I first encountered it. I like supporting a small neighborhood store, and this place has that feel again. Lots of tastings and events, usually a small group hanging at the counter and talking to the friendly and helpful staff. Good selection including one of my favorite Washington merlots. Prices are slightly higher than you’d encounter at the big warehouse store up in Inwood, but this is a far superior experience.

Amazing friendly service and they have the wine I love … the new team has excellent service and the variety of wine is what keeps me going

You guys open for me when you were closing and get us what we needed for our anniversary thank you!

Excellent recommendations and good prices, very friendly staff and they have many discounts. If you don't know what to give there are always options.

Best store in NYC! Great staff, great selection - everything you need. Always happy with their recommendations.

I recently had the pleasure of visiting Heights Wine and Spirit, and I must say, the experience was nothing short of exceptional. Yency, the owner, demonstrated unparalleled customer service and an impressive depth of knowledge, especially when it came to bourbon.

His recommendation of Rowan's Creek Bourbon turned out to be an absolute gem. The bourbon's flavor profile was exquisite, and I could tell that Yency's expertise played a pivotal role in guiding me towards such a fantastic choice.

The warm and inviting atmosphere of the store, coupled with Yency's genuine passion for spirits, made my visit truly memorable. Heights Wine and Spirit has earned every bit of this 5-star review, and I wholeheartedly recommend it to anyone seeking not only quality products but also a personalized and informed shopping experience. Cheers to Heights Wine and Spirit and their outstanding owner, Yency!

Ok so they charged us for  an accident and acted like it was  OK but they charged us!
I can't believe what just happened my wife love this store so much even though we are  not drinking often.when we have an event, that's the place we going to buy our drinks.like tonight for Christmas, i never had any issues until today.
When my daughter turned around  Unfortunately  Her Hoodie touched a bottle of alcohol and break on the floor.
Again unfortunately it was an accident I hope the owner can check his camera and see that my kids was not running around the store!
she really turned around and the bottle dropped,   Accidentally.
We apologized And like always the guy was very nice and said it was  ok,
an accident can happened sometime don't worry guys it's OK.
So I buy my 2 champagnes and on my way home I'm thinking it was a lot of money let me check the receipt.
I didn't had It, so i when back for it!
and we see that they charged us for the bottle that accidentally dropped!
I felt so bad about that, I think it's was so wrong to do that.so I went back and asked him about it.   And he said that there was nothing he could do and he need to charge somebody because he's paying for it! Incredible
Even though it's true somebody need to pay for it  he should have let us  know!
OK I'm charging you this amount of money for it, and it's OK.but to do it the way he did! It was so wrong and sneaky I'm very disappointed honestly.

Very rarely will I leave a 1-star review. This store had a specific tequila bottle I wanted. I confirmed the price for both bottles over the phone just two days before and even had a friend stop in and take a photo of the bottles. Two days later, my friend drove an hour to pick up both bottles and the price went up $100 per bottle. The owner gave me some story about his cost going up but I have photos of these exact bottles with the original price. They are a limited edition and I had the bottle number. He had these bottles for at least a month at the price on his website and miraculously, the day we show up it goes up. Very shady business practice.

Update to owner response:
No discount was offered and owner literally said "I'm not going to ruin my Sunday for you and hung up the phone".