Heritage Center for Rehabilitation, Brooklyn NY

Staff communicated well, keeping my son informed about his treatment plan. Their approach was really helpful.

Stay away from this place, the social worker michelle threatened by asking the patient to sign papers Thay he cannot be discharged because she didnt want to provide him discharge papers. She has also threaten the patient that his home will be check that is really unprofessionalism, and this would be all reported this place needs to be audited

The nurses here were not just attentive, but truly supportive throughout my grandma's recovery process. They went above and beyond.

If you’re considering putting your loved ones here, I beg you to reconsider. I’m telling all of you that half of these reviews were probably faked. They treated my godmother poorly and likely missed her medications.

My godmother called and said that the nurse missed one of her medications. It was the first time this nurse took care of her so she was worried this nurse was not familiar with what medications my godmother was supposed to take. The nurse spoke to her in a really harsh tone and was extremely impatient even knowing that she doesn’t speak much English, which is literally not my godmother’s fault.

The second nurse came and was EXTREMELY rude on the phone, one even questioning me “You are not here, why are you listening to her [my godmother]? ” Excuse me? How DARE she speak as if my godmother was mentally ill or incapable of knowing what she’s saying. That is the most red flag, problematic thing I’ve ever heard from someone who we are supposed to trust our loved one’s care to.

I called to ask about a possible MISSED MEDICATION and instead of cooperating and figuring out what could be the issue, two of the nurses started getting all defensive 100% sure that they could not have missed anything. Their whole argument was: I’m not there in-person, therefore the nurses are right. If I want to figure things out I have to call the supervisor, they won’t cooperate with me and my godmother to figure out what’s wrong. My godmother told me that she hasn’t been feeling well in the past few days and was dizzy and lightheaded when she woke up this morning. I brought this up to the nurses over the phone and don’t be surprised, they ignored it.

This isn’t the first time I witnessed such repulsive actions from this rehab center. I visited over the summer and saw similar behaviors and attitudes towards some patients and my godmother. The way they behave when family members are present at the center and when they are not are totally different. The nurses got such poor attitudes and lack the professionalism nurses are supposed to have. As one of the other reviewers said, why choose a profession if you can’t be good to the people you are supposed to serve?

I will make necessary contacts to resolve this issue. If anything I will bring up a complaint with the NYDOH.

I recently had my grandmother stay at the Heritage Center for rehab and it was an amazing experience! The staff were incredibly caring and professional. The facilities were top-notch and really helped in her recovery. Highly recommend!

The personnel at the Heritage Center is amazing. My brother received the best possible care throughout his convalescence. The rehabilitation program was specially designed for him, and the facilities are state-of-the-art. I sincerely appreciate their assistance and generosity.

The heritage center's staff is just awesome. During his recovery, my brother was taken care of in the most efficient manner. The facilities are modern, and the rehabilitation program was tailored to his needs. I am so grateful for their help and kindness.

I'm not one for writing reviews, but Heritage Centre deserves it. They took such good care of my granpa. Their patience and kindness was something else. Thumbs up guys!

Heritage Center offers top quality rehabilitation services. The therapists are highly skilled and the care team is always supportive. My brother's recovery there was faster than we anticipated. Absolutely recommend!

Heritage Center is truly a gem in Brooklyn. My aunt received excellent rehabilitation services here. The staff were always friendly and the center was always clean and well-maintained. A big thank you to everyone at Heritage!

Just got my mom back from Heritage Center & wow, what a diffrence! The staff are so nice and realy care about the ppl there. Facilities are great too. Defintely recommend.

The Heritage Center for Rehabilitation deserves more than five stars! The staff's caring approach is something we don't see often enough in healthcare. They made us feel like family, and the facility is always spotless.

I can't praise the Heritage Center enough for their professionalism and care. A top-notch rehabilitation center!