Hertz Car Rental - Yorkville - Utica Yorkville HLE
| Address | 5174 Commercial Dr, Yorkville, NY, United States | ||||||||||||
| Phone | +1 315-736-5201 | ||||||||||||
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| Website | www.hertz.com/us/en/location/unitedstates/newyork/yorkville/syre01 | ||||||||||||
| Categories | Car Rental Agency | ||||||||||||
| Rating | 1 6 reviews | ||||||||||||
Nearest branches Hertz Car Rental - Syracuse - Nu-look Syracuse HLE — 638 W Genesee St, Syracuse, NY Hertz Car Rental - Rochester, West Henrietta - Lehigh Station Road HLE — 840 Lehigh Station Rd, West Henrietta, NY Hertz Car Rental - Yonkers - Royal Regency HLE — 165 Tuckahoe Rd, Yonkers, NY, United States Hertz Car Rental - Mount Vernon - South Columbus HLE — 625 S Columbus Ave, Mt Vernon, NY, United States |
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Similar companies nearby Budget Car Rental — 708 Oriskany Blvd, Yorkville, NY |
Hertz Car Rental - Yorkville - Utica Yorkville HLE reviews
6Tried to rent from them twice but could not. 1st thing told me after I rented.it would cost me an additional $200. For a security deposit. WTH. So the second time I rented a car then they said it will cost $500.for a security deposit. WTH.cause I used a Denver card. Stupid Hertz Car Rental will never go back there again. I will stick with U-Haul, much nicer and a whole lot Cheaper.
Does not help meet expectations of customers. I do not recommend using Hertz at this location.
I made a reservation a week before, , talked with the branch manager Nicole. I was told my deposit would be $200 and I had to use the and card I was never told that IF that card was a debit card it would be a $500 deposit. Nor was I told that I could use a different card for said deposit. Long story short, they ran a credit check, lowered my criteria score and took more than double the amount for a deposit. I was in a bind with no other options as I had to bring my daughter back to college over 5 hours away. The suv we got was only slightly bigger than my Fiesta. I don't think he did is going to fit. I lived this location and never had a problem like this before. But I'll never rent from them again after this.
Save yourself the headache and go to Enterprise, they’ll treat you with respect. At Hertz, I had the displeasure of dealing with one of the laziest, most clueless, and worst customer service representatives I’ve ever dealt with, and that’s not mentioning the hidden policies and fees.
I placed a reservation 2 weeks ahead and they canceled it the day off pick up. I highly recommend avoiding this place.
I called yesterday to make sure they had the car my insurance company reserved. They said they did. I asked if I could pick the car up between 3 and 330pm today when I got out of work. The employee said yes, just bring your license and a credit card for the deposit. I showed up at 3: 20pm and was told they did not have any vehicles. I explained I called yesterday and had a reservation. He said we'll unfortunately we don't have a vehicle for you. No on answers the corporate number or the chat. Never renting from Hertz again.