Hillcrest CARSTAR Collision Center, Vestal NY

Hillcrest Collision did a beautiful job restoring my little car from my collision with Mother Nature. Polite. Courteous. Efficient.

We were so happy with CARSTAR! Everything they promised was done and on-time! Truly professional staff! They even washed my car! Highly recommend!

Came in after someone ran into my car, appointment was quick and easy, had a full estimate emailed to me and the insurance company within a couple hours, good experience.

Had a person back into my car and left a huge dent next to my drivers side door. Carstar got me scheduled quick and arranged a rental. When they were done they let me know. It looks like it never even happened. My BMW they took excellent care of it and brought it back to pristine condition. Thanks Carstar excellent job.

They did a beautiful job on the body work of my car. Looks like new again! Gorgeous job. Thank you! However, the car was not driving properly, pulling severely to the left because of the deer impact by the drivers side front wheel. I told them when I initially called, my husband told them when he took the vehicle there to leave it, I asked about it several times when I called for updates and was assured each time that they would look at it during their repair process. I even asked about it when we picked it up. We were told they didn't do an alignment, but if there was any problem to give them a call. Fast forward to pickup, 5 weeks later, it looked amazing and they even vacuumed out the inside! I was delighted to have my car back. For about 10 minutes until I got on the highway and tried to go 70 mph. The car immediately pulled severely to the left. Again. Nothing had been fixed with that. Called the next day and they said to bring it back and they'd take a look. They did and did an alignment which greatly helped! I appreciate their willingness to do that, but if they'd just have done that when I asked, my husband wouldn't have had to drive another 45 miles one way back up there or take another 2.5 hours of time from work to wait for them to do the alignment. Again beautiful work, Anna was very helpful with updates by text and nice when I spoke with her on the phone. Just wish they would have fixed everything while they had the vehicle there the first time. Then I could have given 5 stars. Thank you for making my car look wonderful again!

Very happy with my experience at Hillcrest Carstar in Vestal. Easy drop off procedure. They texted me every day about the progress of my repair and finished in a reasonable time. My door looks brand new!

Hillcrest Carstar is the best place to go for car repairs. My car was dealt with efficiently and in a better time frame than expected. The staff is friendly and very accommodating. They kept me updated on progress so I knew daily the status of the repairs being done. I highly recommend this establishment.

Extremely happy with my truck repair, the workmanship and quality of the repair is impeccable. The status alerts throughout the process was a pleasant surprise, especially the one saying my repair was complete well ahead of schedule. Anna was great to work with and I will be returning for all future repairs.

Carstar did an amazing job fixing up my car. They color matched it perfectly and kept me updated on every repair they were making! I definitely recommend this place to everyone. I had a great experience thanks to their hard working staff!

Carstar Collision was awesome. The people who work there are very professional, sent me messages on their progress and called me when they had finished. I dropped my car off to them and was completed in 5 days. I would defintely go back again. Thank you

After someone hit my car-they got me right in, took care of my insurance claim, and did a gorgeous job on my repair. You would never know there was a scratch! Their team is fantastic.

Hiklcreqt CARSTAR did a fantastic job on my vehicle repair. I especially appreciated the text option for updates as to where the vehicle was as it moved thru the repair process. All staff were also extremely polite and went above and beyond. I am so glad we selected them for our repair job! A+!

From the front office staff through the garage, everyone who assisted in repairing my Jeep was knowledgeable and helpful. Anna was a great asset in keeping me updated throughout each step of the process and I was pleasantly surprised when she called to tell me that the repairs were finished ahead of the expected completion date! I can’t thank you all enough! My Jeep looks brand new and I love that your staff took the time to clean the interior for me as well

Carstar did a commendable job of keeping me apprised of what stage pf repair my vehicle was in. The repairs on my vehicle made it look like new again.

Hillcrest carstar has fast and friendly service. The employees are very professional and knowlegable. I will be a return customer.