Hoffman Car Wash, Albany NY

Had to run my car through three times and the workers were rude and combative with me when I asked not to have to wait in line for the third wash. Being one of the more expensive unlimited car wash plans I’ve had I’d expect better customer service and a cleaner car. I never feel the need to leave reviews but the attitude left a bad taste in my mouth.

I have a monthly pass and today I went to get a wash and paid the tensnt $5 for a wax on my car today and just got home and noticed the wax is all over my car, little white circular spots! I do hope Hoffman's can rewash & rewax my car the next visit?

The service here is not that good. Every time my wife and I go through the carwash here, our vehicles are always not 100% clean, especially the back. They don't take the time to prewash your vehicle with the hose properly, and when they do it's with a lack of care.

I don't like your car wash i wish that you could make it a lot better reverse for the car that what i don't like

Do not go to this carwash. A matter of fact I wouldn't go to any Hoffman's carwash. This car wash off of central ave.did damage to my vehicle and will not pay full price for damages. What is even more of a joke is that I have to give them at least one star for me to post anything on their site. If I had a choice I would not even give them a star. Not only did they do damage to the vehicle they also couldn't even clean the car good. And also just to let you all know I have a newer vehicle, Not some old piece of junk.

It's okay the wash isn't all that good might as well wash hour car at home but the staff members are nice

They charged my credit card 3 times. Then When I spoke to them about it. They have no record of my card. And my tires never gets cleaned when I get the tire package.

Refused to honor my valid coupon that was just sent to my email and instead of just sending me through the car wash, rinsed the soap half ass way off with a hose. What a joke! Lol what poor management.

First experience wasn't the best. My daughter & I pulled over to the side due to questions we had. The worker who responded to us talked down to us. It made us feel uncomfortable for not knowing what we asked. So we drove away and found a different car wash.