Holly Brook Apartments, Vestal NY

Asked about renting an apartment & was told that there was an apartment currently available on the first floor. I was interested and asked for more info, and told the rental agent (don't know her name), that I would like to know the process to rent the apartment since I was able to afford it and could even give a security deposit and two months rent if that's what was required. I also asked for an application at that time. Never heard back from her again. Guess they aren't too interested in renting their apartments.

Terrible place for people who like silent environment, the office would allow its worker doing decorate without any notice through whole day, you'll never get a good rest since it already last 2 weeks, the sound is like a nuclear boom under your bed, and like the worker keep pulling the trigger of their airgun, no cleaning service or insect control, the only reason I would recommend living here is you can pay little bit less than other places.

The apartments are nice. The staff is terrible MariBeth is disorganized, disrespectful, slow at responding, and quite clearly doesn’t care about you or anyone but herself. The water in our apartment has been off for over a week. She is claiming that it’s a contractor scheduling issue holding it off and refused to make temporary arrangements for us until pushed by everyone in the apartment. She’s lying about timeframes and won’t share what’s wrong. It’s been a horrible experience that is unfortunately part of a pattern of unprofessionalism.

The manager Maribeth is very disrespectful. Horrible at communication and could not respond to emails or phone calls. You could tell she is not interested in your application but kept on pretending and lying. She even accepted the booking fee which she refused to refund in full after telling her we were no longer interested in her services, claiming it’s a company policy not to refund all the money. I wish there was -ve star.

In the words of my friend that lives there, " there's water leaking the kitchen, I don't know how it got there! There's dirty water in the dishwater, I don't know how it got there! There's water coming up the sink, I don't know how it got there! "