Home Sweet Home Properties, Mamaroneck NY

My fiancé and I were in desperate need of an apartment our agent did find some apartments but none to our liking. We showed the agent what we wanted but that was no help. The agency made us put down $600 first in order for us to go further for apartment hunting and later the $600 will be deducted from the brokers fee once an apartment is found, long story short we never got an apartment and they still have our $600 as of today, and we never heard from the agent again. It’s a legit agency but the policy is a scam, I would recommend individuals who are looking for a new apartment to make sure that the brokers don’t make you put anything down at first!

Although I did end up getting a place with Home Sweet Home as I found a place in Connecticut instead I had the pleasure of working with Michael. He really cares about finding the right place for you. I highly recommend having him as your agent.

Home Sweet Home Properties can count themselves privileged to have Michael Balakin working with them! He sincerely offers professional and friendly service, with a very kind and friendly manner.

Michael is an open-minded and knowledgable realtor, with generous capacity to understand and comprehend the situation and circumstances at hand and what is needed. It has been an absolute pleasure to work with him.

It is stressful to have to look for a new home, not to mention the prospects involved with the actual move! So it is crucial to be able to efficiently communicate and professionally relate to a decent person. Michael made it all possible with great ease!)

Thank you Michael and thank you Home Sweet Home Properties! I have found a lovely apartment and am looking forward to the day I am finally and comfortably installed!

All the best of wishes to you all. I am sure Michael will keep up the good work and pleasant spirit.

With kind regards from Toril)

This agency is a joke to say the least. We were shown an apartment that my husband and I found on our own. Had it not been for the fact that the agency had the listing, we would not have used them. To top it off, Kim, the agent we met with decided to show us two other apartments they had in the area. One was completely stripped and under construction. The other was filled with garbage and an old couch that had not been cleaned out. Long story short, the apartment was anything but livable. We only stayed two months in this place with zero hot water. I was seven months pregnant at the time. Both my six year old daughter and I had to take freezing cold showers. When we called the agency for a refund of our broker fee, we were given the runaround for weeks. Finally, the phone was hung up on us by "Terry" or "Teresa, " the manager. We spoke to "Mariah" and other staff that were anything but professional. They were very quick to take advantage of a small family and cash the checks. But their listings are below par and their knowledge of the neighborhoods is lacking.

I worked with Kim at Home Sweet Home Properties. Kim worked quickly, showed me a place I liked. Kim was pleasant and accommodating.

Kim Hastings of Home Sweet Home Properties gotta be the most amazing agent I ever met, she puts the E in efficient, I had to move on short notice within the span of three days she found me a beautiful one bedroom apartment, had all the paper work ready to go, next thing you know the land lady pulled out of the deal, within 3 hours Kim was able to show me a better, more beautiful, more spacious and less costly apartment, I immediately made a decision and in 24 hours I had the keys to my new place. I will definitely utilize her service again

Jorge Guerrero placed me in 2 rental properties over 2 years. Both experiences were very positive with Jorge explaining everything at every step of the way. Jorge is an attentive and knowledgeable individual who obviously cares for his work and his clients. The office staff have been courteous and delightful throughout the experiences as well. Definitely recommend this agency and specifically this agent. The fees are well worth it in the end as you get a service that continues past closing and when you're talking about your home for the foreseeable future you want to get it right the first time. My advice to others is to ask as many questions as possible and make your concerns known, your agent doesn't know anything about you besides what you tell them!

An absolute horrible and nonsense place to go. Especially indian looking girl at the front dest is so disrespectful. Not recommened at all

Love there staff very friendly and kind was my first visit there and I feel so welcome love Terry she’s easy to work with and of course the rest off staff

I had a very disappointing experience with Home Sweet Home properties with 2 of their agents. My husband and I were looking for a rental. First we saw one property with Beverly who had not yet previewed the property or gathered much information on it, so she was unable to answer our questions like where a staircase from the kitchen led to or where the assigned parking spot was for the unit. After seeing this unit, Theresa Bruno-Spafford, who identified herself as the owner, said she would assign us with her "top agent, " Anthony. Over the phone, I confirmed an appointment time with Theresa that was 2 days away. I received 2 follow up emails confirming my appointment time and I exchanged text messages about the appointment time with Anthony. I asked a question about the property which he then answered. At the appointment time, we were running a few minutes late as I had left a work event early to go see this property. I sent my apologies via text and said we would be there in just a couple of minutes. My husband and I arrived at the property and Anthony was not there. We waited. It was 25 minutes after the confirmed appointment time and I texted him. He responded, "Hi you're going to have to give me a little time I did not get a confirmation from you and made another appointment I will be there shortly thank you. " I responded, "I confirmed via phone w Theresa 2 days ago. What time do you think you will arrive? " We waited some more. "He then called me and said he would be another 10 minutes and I expressed my confusion again that I confirmed the appointment and received 2 confirmation emails. He proceeded to raise his voice at me and tell me that people don't show up all the time and Theresa had added this appointment to his calendar but he booked someone else at this time who had confirmed. I said we did confirm 2 days prior on the phone with Theresa. He then raised his voice at me and said he was the top agent at the company and that I had not confirmed and he would be there soon. I told him we were leaving and that I did not appreciate being yelled at while standing outside a property waiting for him to show up more than 30 minutes after a confirmed appointment time. I informed him that I would be posting reviews of this experience so that others don't have to endure the same disappointing service when trying to find their own homes. He replied via email that he did not appreciate being threatened. Not sure where the threat was. I said I would review my experience and here it is. I seriously discourage you from working with this agency and most specifically with Anthony. I am only selecting 1 star because I have to and Theresa was nice on the phone.

LAUREN BARCIA one of the real states that works for this company is a completely non-professional person in any way, she does not know how to maintain a business relationship, she got involved with one of her clients, to whom she sent messages such as "I dreamed with you" “you passed through my mind three times today”, and by the way, she has a boyfriend! Girls if you want to keep your relationship look for a company where their employees work and do not get involved with the clients!

I've been searching for so long an affordable apartment in a good area. Then I went on a website called Hotpads & Michael out reached to me. He was so attentive & made sure that he met all my & my roommates needs, especially a place that accepts pets. Thank you Michael from Home sweet Home Properties. You guys are the best! I will definitely recommend anyone to utilize your professional service.

Has the pleasure of having Micheal help me look for my home. So please with his professionalism, very honest and so helpful. He did not stop until he made sure he found the right home for me. So thankful for his work.

I had am amazing experience with the serie ay Home Sweet Home Anthony Ceceve, Adele Campbell and Monica Bess. Thanks guys

I just wanted to give a long overdue thank you to Theresa Bruno for getting me started on my Real Estate Career 8 years ago. As I look back now and realize i still use the fundamental ideas and approach that she taught me as a rookie, in my business today. Best of luck and thank you
Mauro Coletti

"Home Sweet Home " Real Estate the most friendly and knowledgeable
They make you feel like you are around family. Real State agent "Anthony Cecere" the most wonderful agent helped in every way. He found us a home. Thank you highly recommend

Michael worked with me and my sister to find an apartment, and we glad we worked with him. He is so professional, kind, and respectful. I will really recommend him. Thank you Michael for helping us.

Anthony was the realtor, treated me the way I feel he would've treated himself. Best experience ever with a realtor.

I had a great experience finding an apartment with Home Sweet Home Properties. Anthony was always available to answer questions and always got back to me right away. I highly suggest using them!

After long search for a apartment. I came across Andrew and his company at Home Sweet Homes and my experience with Andrew and his team was nothing but pleasant. Andrew worked extremely hard to get me and my family into apartment. He was professional, kind, understanding and I always felt like he was working in best interest. Helped me throughout the whole process and got me accepted for a beautiful apartment for me and my family.