Home2 Suites by Hilton Amherst Buffalo

Rooms huge space, internet 6 out of 10, room clean, ice machine needs to be check, easy to find, area very beautiful.

My wife and I got relocated here from Texas for her job and they had to set up a hotel for us till we found a house, So we ended up staying from 12th till the 30th. Everything from the breakfast to the rooms to the people, were wonderful. Shout out to Kristen and Natasha, those ladies made us feel so welcome. They helped with any questions we had and went above and beyond there job to help us. Laura is hands down the best house keeper EVER! Everyday we saw how hard working ALL the employees are and how hard they work to make this place nice. Thank you guys seriously, from the bottoms of our hearts for making this move a little easier on our hearts and mind. Also thank you for letting our fur babies live there best life in your amazing hotel. We will hold on to these memories forever and the people here just made it better. Again THANK YOU ALL!

There are way too many flies in my room. I stayed for two nights. The night I checked in, I caught at least 10 flies, living ones. I thought I am done. The second night I came back, 10 to 15 flies sat on the wall. Oh my dear! Good news is, they are stupid and lazy, so easy to catch

Hi all! First time here at this location for Home 2. Had room with kitchenette.
Was clean located in safe well lit area very close to much like food gas &easy back on highway entry. Staff was very helpful. Child &pet friendly hotel
Only negatives were toilet seat loose&shower doors don't close all way looks like quick small fixes.

It is a good place to stay. Breakfast lacks variety. It is 20 minutes drive to Niagra Falls. Beds are very comfortable

I stayed here because it is a pet friendly hotel and I came with a dog. The staff at this location were not only attentive but friendly throughout my stay.i recommended this location to several family and friends if they know someone who is seeking a pet friendly hotel.

Great place to stay near UB and stores but bed was a little soft for me and breakfast wasn’t what I’m used too all pre made eggs with either cheese or peppers would have liked a plain egg.

Location is convenient. Bed comforters covers easily fall off bed and are very thin. Hotel rooms could use some thorough cleaning.

It's the second time and I am very satisfied.
I will use it again in the future.
100% recommended, very friendly staff.
And I have breakfast every morning from 6am to 10am

It was close to a lot of things and was right off the high way which made things nice. The weekend we stayed was very busy but everyone seemed nice and was worth the price. We stayed in a room with a mini kitchen which was great with kids.

Our room was not cleaned well prior to our arrival. Here is a list of the what we experienced:

*There were ants in our room.
*Unwashed dishes in the dishwasher from the previous guest.
*Toothpaste drips from a previous guest on the shelf next to our towels.
*Three spots where food was crusted into the carpet.
*Noticable fingerprints, smudges, and drips on the cabinets.

On top of that, the beds were extremely uncomfortable and squeaky. There were not enough blankets for the pull out couch bed.

Overall, a very unenjoyable experience. I will not be staying at a Hilton again.

Edited to add: after looking at other reviews it seems pretty common for housekeeping to just walk in your room like it’s no big deal. Or to give your room key to other guests. If you have safety concerns or traveling alone/with children I highly recommend avoiding this hotel.

Around 7: 30am we heard someone swipe a key to our door while we were getting ready for the day. The person opened the door and said “oh! ” And shut the door. I was unsure who it was because they immediately got on the elevator. I called the front desk concerned that someone just walked into my room (we have small children). She told me it was no big deal, it was housekeeping. I expressed that nobody knocked on our door nor did they announce themselves. The lady I spoke with told me that the housekeeper has worked here for years and she did announce herself and knocked twice. I would have ignore this however the employee told me I was wrong. I know for certain they did not knock nor announce themselves and I told her that. She again said the lady DID knock. I’m unsure how she would know this since she was not there and it was my room that was walked into. I asked to speak with a manager and nobody ever contacted me back. They also said that they had no record of us checking into the hotel however confirmed that we had a card swiped on file the day before. It’s unacceptable that when someone calls with a concern they are told they are lying. After she told me that the lady announced herself and knocked multiple times I asked if they would confirm that with the camera since they did not believe my concerns. I literally have no reason to lie about it. I simply wanted to be sure that I was safe in my room with my children and notify them that someone had my room key and I was told I was lying. Honestly a terrible way to start our vacation. Also never received that call from the manager about the concerns I had with being told I was lying. The entire experience is asinine.

Absolutely loved the room and the hotel. The breakfast was a standard continental breakfast. Waffles, cereal, sausage biscuits some fruit.

Pool is a fair size. Definitely chlorinated!

Would be 5 stars but why in the world do you have people having sex on the TV at 8 am when small children and families are trying to eat breakfast? Unbelievable!

And we did have housekeeping walk into our room at 830 am while we were still inside. That was weird. She knocked twice and just walked in.

Stayed here for a ball tournament. Rooms were clean, and well kept. The a/c worked like a charm. There is also a cute bbq/ lounge spot that is open to anyone in the hotel to use which is a very nice touch.

Location is great! Close to shopping and the highway. Actual hotel was grimey. Definitely not as clean as other Home2 hotels we’ve stayed at.

We enjoyed the hotel’s amenities and close proximity to Niagara Falls. Being able to bring our dog was a bonus. The walls between the rooms are thin so if your group or your neighbors are talking and enjoying your trip, everyone can hear. We had an issue with one staff member but it was handled by management. Everyone else was kind and helpful.

I've stayed at a lot of Home 2 Suites around the country and this was the worst one. It was grungy. Stained carpets all throughout the hotel. Really worn down around the edges of doors and showers and cabinets. Walls are really thin. We heard people all around us (above, on each side and from the hallway). It was still overall clean though. But I will not want to stay here again.