HomeGoods, Brooklyn NY

Wonderful store. However, not very helpful stuff. 9 months pregnant lady would have to stand in a very long line to get one thing without any exceptions

‘This store is usually clean and neatly stocked; they always have great items; The best part when it comes to check out it’s a horrible experience; the lines are from the front of the store to the rear ; this is most of the time; which shows not good planning on the customers behalf; today there are only 4 cashiers; this does not support or shows care in customer relations. Think about if every one would walk out and leave the items on the line in the shopping carts. Wow news flash “ SHAME ON HOME GOODS “ ️

This store has 9 cash registers and only had 4 open while the other employees cleaned up and customers waited on line for almost an hour and they refused to present the manager t o react to my complaint! It was the end of the night so the employees were more concerned with cleaning up the store to go home than getting customers out the store with their products!

. Home goods has been and is an amazing place to visit. In my stressful situation: I visit there to get peace of mind. I am never dissatisfied or disappointed. Thank you

Love this place.everything u need for ur household is in there.can be a little more organized.other then that I'll be in there alot since I live couple blocks away.

Manger Rudy was an animal very unprofessional and doesn’t put the customer needs first I won’t be shopping in this location ever again!

On Wednesday December 6,2017, I was shopping at Home Goods store (714), located at 2201 Nostrand Avenue in Brooklyn, NY. When I returned home after a day of shopping, I realized that I had lost my wedding band. As you can imagine I was very upset. I retraced my steps and the places that I shopped that day. I called your store and spoke with Rudy, the manager on duty. He was extremely kind, understanding, and willing to help me with my situation. He looked in the stores lost and found and other places to see if anyone had found my ring. Unfortunately, it had not been found. He asked me to send him a picture of my wedding band, so that he could ask the other managers at your store to keep an eye out for it. I texted him a picture of my ring and was so appreciative of his effort to help me.
Fortunately, this morning I found my missing ring in my car under my seat. I’ve no idea how it got there, but perhaps when I was putting my shopping bags in my back seat, it slipped off.
Again, I cannot thank Rudy enough for being so compassionate and helpful. Rudy is truly a role model for excellent customer service, and a wonderful ambassador for Home Goods.

Love this store! I always find good things for me and my friend. Great variety of home goods indeed!

This Home Goods location.is the rudest store I have ever been in.the guard at the door is a disgrace, nasty rude, not helpful. I have been in numerous Home Goods over the years with wonderful customer care, the Brooklyn location needs to have a clean sweep and hire new managers and sales people.although before I end my post I would like to say the only sales person that I have had a wonderful experience with is a lovely lady named Valerie. I've only visited this location if I knew Valerie was in. Other wise I walk right out the door.

The worst store evel lol
I were waiting i15 minutes and I was next in line fire those lazy employees

Such slow employees. Huge never moving lines. If you want to experience how people slow in California you can glimpse it in this store.