HomeGoods, Valley Stream NY

Was finding good deal on living room sofas. Store has so much Halloween stuff. Sharing some of them. Also paintings was great

We got what we needed, and we were happy with pricing as well. The checkout line was extremely long. We waited a very long time to check out. There 6 only two cashiers.

Last night- 3/7/23, I purchased a chair.cushioned office chair with wheels. The chair was in the back with ab a dozen other chairs. Now some chairs just looked old, as if they had been in storage someplace. At least come down on the price esp, when the items are not in tip top condition. The chair I chose was $130 & had 3 small stains on it.so when I got to the front I asked the Cashier if they could take off a few dollars due to the stains. The cashier was a Jamaican woman, ab 55-60 yrs old. She acted like it Hurt her to ask the manager ab my question. Which frankly was not unreasonable.when I asked her other simple questions.it was as if she knew nothing and wasn't quite sure of anything. It was Like watching Paint dry. Wake Up- come alive- make eye contact! Perhaps she should be working jn a factory so she doesn't have to interact with people. Another worker happened to be walking by, so I asked her. (Her body launguage said she did not want to be bothered & she did not try to hide it) As she's asking the manager or whoever she was speaking to, I could just see that her face was all contorted & scrunched up as if what I was asking for was coming out of her Paycheck! PLEASE HOMEGOODS get some people who are Happy to be at work.who match the vibe of homegoods. If the cashier cannot even Smile or Pretend to be pleasant or even happy.thats not the right person. If the person can't even bother to raise their voice above a certain octave, then please don't do it. This is a home decor store, so if a customer asks a simple question. "hey do you like this color" fake it for Pete's sake! This is how the store makes money. Please get some younger more pleasant people in there. Here's the Positive- Two staff members were on point.on their A-Game: A young man who was assisting customers with the rugs & whatever he could & a security guard who assisted with my chair. They both had the friendly smiles, very polite, had energy! I should have gotten their names.
Sincerely,

A Faithful customer)

Sydney need to get an attitude check. 9: 45am an already u hv a stink attitude. You cant asked these people no question. If you dont want to deal with people get a job where u dont hv to, plus this was my first visit, very bad first visit. Valley stream location.

His name was James and the cashier name she refused to give her name.she was black old lady.
I try to return my stuff unfortunately I left my receipts they denied to help me.they Don't even try.

They got a lot of good stuff and good prices, but the checkout line could be crazy

One cashier working on a Saturday at 5pm. 20 minutes in line at this point.