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Homepro Medical Supplies, LLC, Brooklyn NY

Address 153 21st St, Brooklyn, NY
Phone (800) 437-3677
Hours
Tuesday8:30am-5:00pm
Wednesday8:30am-5:00pm
Thursday8:30am-5:00pm
Friday8:30am-4:00pm
Website homepromedical.com
Categories Medical Equipment Supplier, Disability Equipment Supplier, Medical Supply Store, Mobility Equipment Supplier, Scooter Rental Service
Rating 4.6 14 reviews
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Homepro Medical Supplies, LLC reviews

14
Sort by: date highest rated lowest rated most helpful
Joanne
December 24, 2020 7:19 am

We have 2 family members with somewhat complicated issues. I’ve found Homepro (I’ve worked with David) to be unusually knowledgeable. They seem to carry a wide range of products. They’ve been direct and honest with me regarding their ability to meet a particular need, and they’ve spent time discussing possible solutions to issues that they knew they couldn’t service. Finally, when we had a problem with our mother’s hospital bed, they dispatched a tech team quickly and charged very reasonablely (she’s in NJ). I’ve spoke with quite a few medical equipment companies over the past 2 years, and Homepro is the only one I strongly recommend.

themuthership
December 04, 2020 4:47 am

LIFE SAVER IS PUTTING IT MILDLY! I have never taken the time to write a review without being asked, but I NEED TO DO THIS RIGHT NOW. I wish I could give them 10 Stars - I needed a medical recliner urgently for my husband's return from back surgery and they MADE IT HAPPEN in a seamless and professional manner. I am still in awe of the service and I hope everyone looking for medical equipment reads this - don't look any further than HOMEPRO (I'm serious) THANK YOU THANK YOU, the words seems inadequate honestly.xoxox

Nancy
July 31, 2020 2:14 am

I’ve had the pleasure of working with David on several occasions. He is always professional and helpful. He is generous with his time and attention and I am grateful for how he conducts his business. I would highly recommend HomePro to anyone in need of their products.

kennth
June 22, 2020 9:13 am

Wonderful service and delivery.
I’m so glad we went with a local company.
(Located in Brooklyn). Daniel guided me with my order. Checking his inventory and getting the delivery out quickly.
They came when they said. Wearing masks and gloves. Flawless set up.
Thank you

phyllis
April 23, 2020 11:19 pm

Was told they'd deliver between 1-4pm today; I called when it didn't come and they said 5: 30. Its 5: 30 now and there was no phone call when late the fist time.nor the second time. Not feeling too good or trusting about this place.

Stephen
July 18, 2019 10:55 am

Fantastic company, great customer service. Very helpful in setting me up with a recline chair after a shoulder surgery. I highly recommend.

Cary
May 14, 2019 11:32 am

The Homepro team made arranging medical equipment for my mother simple and easy. Daniel took care of every detail and followed up multiple times to make sure everything was ordered, delivered and setup as needed. Thank you, Daniel!

dgratzinger
May 01, 2019 12:57 pm

Great Customer Service! I worked with Daniel to get an air mattress for my Dad. He was awesome to work with and super informative on the various options, helping me select the best mattress for my Dad.

Neal
April 10, 2019 6:41 pm

On recommendation of the manufacturer I contacted Homepro for a replacement mattress for my aunt - since the medical supplier we'd used previously was completely unresponsive. In less than 15 minutes on the phone with a Homepro sales rep, we'd identified a replacement mattress - and within a week thereafter it was delivered. Bravo!

Beverly
December 06, 2018 8:46 am

I worked with Homepro on a quick request for a VIP client who needed a hospital bed in a hotel room. Daniel made it so seamless. We were able to get it delivered within days with everything they needed. With every hurdle they overcame it. I would recommend them to anyone!

Steve
October 31, 2018 1:56 pm

A wonderful company to do business with! Recently had heart surgery and needed a chair that would lift me to get up and be comfortable and completely electronically operable. I was able to secure the exact chair and had it delivered the next day. 100% professional from the order to delivery! And, they followed up with me within 2 hours of delivery to make sure I was satisfied. Wasn’t happy that I needed surgery, but couldn’t be happier with homepro. Thank you Daniel!

Alex
August 09, 2018 5:09 am

This store is absolutely amazing. They have a heart. Went here to have my grandmother in law try out an electric wheel chair. They spent so much time picking one out with us which would suit her needs. At no time did we feel rushed or pressured. David was the gentleman who helped us make the purchase. He took the time to explain the pros and cons of each model. Incredible service. Pricing was fair and competitive. Feels good to know that there are people in the world who care about others.

Greg
June 07, 2017 10:34 am

Homepro Medical is great. They were able to help me get the medical items I needed to allow my mom to stay independnt at home. Otherwise the only optin at the time was putting her in a nursing home. Mom defintely didn't want that. I found these folks on line and done! There were so helpful. I get that mom is going to need to go to the nursing home at some point, but the longer we can keep her in her home the better.
Thanks again Homepro!

Gloria
April 02, 2017 1:36 pm

Excellent and responsive service. Professional. Medical items are top quality for both purchase and rental. Rented a hip chair.delivered on time.very clean. High quality product. Recommend this customer-oriented firm

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