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Hudson Crossing Apartments, New York NY

Address 400 W 37th St, New York, NY, United States
Phone +1 212-563-8000
Hours
Tuesday10:00am-6:00pm
Wednesday10:00am-6:00pm
Thursday10:00am-6:00pm
Friday10:00am-6:00pm
Saturday10:00am-6:00pm
Website equityapartments.com
Categories Apartment Complex, Apartment Building
Rating 4.8 17 reviews
Nearest branches
West 54th Apartments — 505 W 54th St
600 Washington Apartments — 600 Washington St
The Westmont Apartments — 730 Columbus Ave
Similar companies nearby
AVA High Line — 525 W 28th St
The Sloane — 360 W 34th St.

Hudson Crossing Apartments reviews

17
Sort by: date highest rated lowest rated most helpful
Ken
August 05, 2023 3:15 pm

July 19,2023 UPDATE
I placed a service request on a Sunday morning for my AC and maintenance checked it out that same day. Talk about prompt service! The solution was a brand new (and very modern) unit which was in place just 48hrs later. They even followed up with me to confirm all was good. The amazing maintenance staff is just one of the many reasons that makes Hudson Crossing a wonderful place to live. 5+ stars again!

Fantastic staff, service and amenities. My entire experience from the lease signing to settling in was smooth and pleasant. The leasing office stayed in touch outside office hours to meet my deadline, the concierges are friendly/knowledgeable/helpful and the maintenance staff is quick and on the spot to ensure all is perfect.
The building is very well maintained, clean and the Elevators are fast. They’re dog friendly too.
The gym, laundry and outdoor space are also well kept and, a bonus, there’s storage available!
Hudson Crossing has exceeded my expectations and is an excellent place to hang your hat at the end of the day.
5 stars is a no-brainer!

Abhishek
July 31, 2023 1:05 am

The concierge staff are pretty good.
The building maintenance staff is very complacent about maintenance requests, and even emergency maintenance requests like burning smells from the AC can be ignored for multiple days.

When you call the emergency maintenance phone, they tell you that they are unaware of the schedule of the the maintenance technicians so there is no ETA of any sorts.

user
July 01, 2023 5:22 pm

Alex at the reception was amazing and leasing staff were very welcoming compared to other properties I visited.

user
June 25, 2023 5:30 pm

Alex is an amazing concierge! He goes above and beyond for the residents. Glad to have him here!

Anna
June 23, 2023 1:13 pm

Alex is the best! He’s always so welcoming and gives my dog a treat every morning. Makes the building feel like home:)

user
June 20, 2023 8:40 pm

Alex and Jason are absolute professionals and made my time here very enjoyable. Always extremely friendly and helpful with anything that came up. I will miss seeing them on a daily basis!

user
June 16, 2023 7:08 am

Alex is awesome! Knows me by name and greets me every time I come down, and leave for work! Makes me feel super at home!

Lynn
June 09, 2023 10:08 am

Alex, Roberto and Mike iare all amazing. They are always very welcoming, and makes Hudson Crossing feel like home. The doorman of this building are very special and we will stay here as long as they do.

Justin
May 28, 2023 7:13 am

The location of this property is excellent and it is well-kept. However, the standout feature of this property is undoubtedly the staff. They work seamlessly together and have excellent communication with tenants. You'll get to know each team member by name, from the friendly concierge desk (shoutout to Alex, Roberto, and Mike) who always greet you with a smile, to the diligent porters (Jason, Pablo, and Altern) who maintain the building to an impeccable standard. The technical team, led by Jose, Gerard, and Nesly, are also highly skilled and resolve any issues promptly. I would highly recommend this property.

Kevin
May 27, 2023 2:17 pm

I’ve had a fantastic time living here and the concierge staff is the best! Alex is always looking out for my deliveries, and Roberto, Mike, and Jason make sure my wife and I feel welcome and the building runs smoothly.

Crystal
May 24, 2023 4:44 am

Love the staff here! They are friendly and really take care of the community! Great building for sure

user
May 17, 2023 1:53 am

Great concierge service led by Alex, Roberto, and Mike. They bring a professional and family atmosphere to the building.

J Gos
May 15, 2023 7:50 pm

I’ve been living here for 3 years and Alex is one of the friendliest doormen. He’s such a pleasure to start the day with. Rob is also the best, it’s nice to be welcomed home by him after a long days work.

Russell
May 15, 2023 6:34 pm

Alex and the rest of the team are great front desk concierges, making residents feel a thank

Stefano
May 07, 2023 7:06 pm

Alex is one of the best doorman ever friendly welcoming and always make us feel lien coming home

Hellish
May 06, 2023 4:49 pm

Alex and Roberto are a great concierges and all the desk staff at Hudson Crossing are amazing!

Samuel
May 06, 2023 12:11 pm

The building is great. Always clean and quiet. Alex is a very good concierge. Highly recommend.

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