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Hudson River Truck & Trailer, Poughkeepsie NY

Address 12 Commerce Street Extension, Poughkeepsie, NY
Phone (845) 454-7669
Hours
Monday8:00am-4:30pm
Tuesday8:00am-4:30pm
Wednesday8:00am-4:30pm
Thursday8:00am-4:30pm
Friday8:00am-4:30pm
Website www.hudsonrivertruck.com
Categories Trailer Dealer, Dump Truck Dealer, Trailer Repair Shop, Trailer Supply Store, Truck Accessories Store
Rating 4.6 19 reviews
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Hudson River Truck & Trailer reviews

19
Sort by: date highest rated lowest rated most helpful
Coupe
October 13, 2021 3:42 am

Got one trailer from here a few years ago love it
Back for 2nd one.customer service is great

Dave
September 07, 2021 7:15 am

Jeff was recommended by a friend, very professional and efficient, set up an appointment with me, everyone there was excellent at what they did, they had the plow installed on my new truck when promised, at a fair price,

Amber
August 20, 2021 9:37 pm

Great experience! My boss had me searching all over for a part he needed and out of all the places I called you guys were by far the most helpful! Dylan was very helpful, he knew exactly what I was looking for and told me everything I needed to know. Will definitely be coming back!

Debra
August 09, 2021 12:17 am

Called in looking for a part the other day for my husband. I spoke with a lovely gentleman by the name of Dylan. He was very informative, and very helpful. We will definitely use you guys again.

Christopher
July 01, 2021 11:48 pm

Always a good experience. Bill Nile in parts is always knowledgeable and helpful in usually the most stressful of times (during a storm). My go to for plow and trailer purchases!

Luke
July 01, 2021 4:28 pm

Called up HRTNT and spoke to Lucas, they had the exact trailer we wanted, very easy to deal with, and Lucas had all the paperwork ready by the time I arrived to pick up the trailer, in and out in 15 minutes.

Drove 1.5 hours, and will still come back again for any other trailer needs, no fees or BS. Highly recommend.

Edward
June 26, 2021 9:49 pm

Good Morning, was in for a brakes for my trailer, Bill was very helpful, the service was very quick, i was in and out in very timely manner.

Kenneth
June 26, 2021 6:23 am

Lucas was a great salesmen! I am from NJ and would bot hesitate to purchase from hudson river truck & trailer again. They are honest and reliable with no hidden cost or BS. Thank you for a great expieriance.

DADE
June 20, 2021 10:10 am

Bill in the parts department was very knowledgeable, went out of his way to find me a drum for my old trailer.

Gerald
June 11, 2021 12:42 am

Spoke with Kasie about a plow and she was a pleasure to work with. 5 stars and highly recommend

Clarisa
June 09, 2021 1:14 am

Got some parts for my husbands trailer.parts department was quick and courteous! Highly recommend

Team
May 31, 2021 10:34 pm

Awesome customer service. I spoke with Kasie about a trailer setup and she was so informative and helpful. I will be coming back for more thank you so much for all of your help.

Edwin
May 25, 2021 1:32 pm

From the first call to the pick up the experience here was smooth and easy. Go see Doug (great salesman) for your trailer needs. He helped set up the hitch at the proper height and went through the details of my purchase. I will buy here again in the future.

Anthony
May 10, 2021 7:12 am

Ran into a little bit of a hiccup with a salesman here but I was then contacted by one of the owners who has given me some very promising leads towards the trailer I wanted. Thank you very much Linda!

walka
May 08, 2021 5:11 am

Doug and the crew hooked me up.they made sure i left with a safe trailer everythinmg was great price service.salesman wasnt pushy.

Justina
April 16, 2021 8:01 am

I appreciate Linda going above and beyond and contacting Cam about their rate increase after we fully purchase and paid on a trailer- thank you again Linda for making our purchase fair.

Daniel
April 15, 2021 7:18 am

Horrible customer service, rude employees, limited staff, and just general unfriendly people that work at this establishments. Period. If I could give a negative star I would.

Info
March 29, 2021 1:23 pm

We first used Hudson River for an installation of a rack body and lift-gate on a Isuzu. The job went fine. We took a 2013 Chevy dump body to correct a tailgate issue where it did not align properly and to also install a manual tarp. We then purchased a brand new trailer from them this past November. We had an issue where the front left axle bent on the trailer at a nearby job. We took the trailer over to Hudson River that day to see if they would be able to give an estimate for a new axle and if we could leave the trailer on site as it was not safe to drive an hour back to our office. Doug (who was the salesman who sold us the trailer) told us we could not leave the trailer there and that it did not matter we purchased the trailer from them, or that we given them a lot of business with our other vehicles. He made us take the trailer an hour back to our office in the unsafe state it was. We are still waiting for a quote on a replacement axle and it has been 4 days. We are extremely disappointed with the customer service at this company.

Mark
October 10, 2020 3:05 am

Solid. 5 stars. Bought a rock solid trailer from GA and it needed warranty work. They recommended hudson. Doug was my contact and went above my expectations. They handled it all, replaced the door, sealed the roof, very responsive, good CS and I'm very happy. 1 week turn around. I will heavily consider buying from them next time. Thank you!

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