ICHA Cafe, Buffalo NY

This place is a joke. On 02.04.24 I did ask what a difference is between Uji Matcha (6.25) and Matcha on Cloud (5.50). The guy told me that they didn't have the second drink in menu, when I pointed at the screen with it clearly being on the menu, he suddenly knew what's the difference is. He explained that the Uji drink does not have a foam, and the Matcha on Cloud has it. I did ask what else is different - they told me that there is no other difference. When I asked why in this case Matcha on Cloud is cheaper (has foam) vs. Uji (no foam), he did say that the price is wrong on screen. I was charged $7.40 ($5.50 on screen), and there is no way to tell what I was charged for. Receipt does not show the drink ordered. Full scam. Random prices, and they have no idea what drinks they are making.

I want to like this place soooo bad but the staff will flat out ignore you. Tell you a minute or two for your order and will be a half hour. It sucks because I really want to like this place but I just can't, when the staff would rather play around on their phones than serve you.

That nice guy’s ice rice only costs 10 dollars for a spoonful of rice I advise you not to be too outrageous. Does the boss really know what ice rice is? He said that you can add 7 kinds of toppings, but in fact, there is only a pitiful amount of each one, just drink sugar water. That's all. I also ordered a 30-sugar milk tea, which was as sweet as sugar water and had no milk tea flavor at all. Herbal Jelly tasted like some kind of chemical substance. It can be renamed the sugar water sales department.

I've frequented this establishment in the past many times but the service is awful. Took over 20 minutes to get one drink with only 3 people in front of me.

I only order the cheesefoam and the Thai boba. I expected this place to be good based on the reviews, but turned out to be a bit disappointing to me as a bubble enthusiast. The boba is not flavored well. I asked them to make the cheesefoam with out ice but they say they can’t do it? I have had numerous places where they can make this float well with out the ice. They made my with ice but it still didn’t float well. I guess there isn’t that much competition of boba in this area. I have made much better cheese foam myself. That’s a shame when a boba enthusiast makes better boba than them.

The most consistently good bubble tea place in Buffalo. I order from here at least 3 days a week with 10 of my coworkers and everyone’s order is always delicious. Tapioca is always fresh (a lot of places in Buffalo have stale or hard tapioca) and the sweetness level is always exactly as ordered. Bonus is that it never takes a long time to receive the order.

Went yeterday and loved it! Got the black milk tea and the caramel hazelnut egg waffle. Both were really good, I also got to sit there on the side and just finish my work on my laptop so that was also a big plus. The staff was super nice and they were really quick as well. They really had me at their cups, I absolutely love to quality of the cups!

Drink was fine, but the in-store experience was lackluster at best. Google info said it’s a “good place to work on laptop” yet half the place is blocked off by a chair because it’s “employees only” and apparently the bathroom is also “employees only”. Don’t plan to work from there unless you have the bladder of a camel.

Nowhere to really sit however this is my favorite bubble tea place in buffalo! Try the peach yakult slush with tapioca for a sweet and tart treat

The drink was okay, not what I highly expected. I got cherry blossom oolong tea. It was okay but make sure to ask for less sugar since it was kinda sweet for my taste. My husband got lychee yakult with aloe vera and it was nice. They are close for dining right now. Service was kinda slow but friendly.

There was a unique selection of teas I found interesting. The tea I tried was strongly brewed, low sugar. It seems like a good choice for a person who is all about the tea, not a bad thing as many places add too much sugar to the point it isn't even recognizable as tea. I'll definitely be back to try more of their unusual selections.