iLook Eyewear, New York NY

Steve the store manager fixed my glasses when the screw fell out. He was so kind and efficient. Highly recommend!

Very please with this eyewear place! Been looking for glasses for my mom for the longest and immediately Steve, our sale person, picked not only one but two.

I definitely recommend this place, great customer service with no pressure added. They also give a two weeks exchange should you change your mind.

I chose iLook from the long list of providers on my insurance's website (Davis Vision). I'm so glad I did! Of all the many optical stores in Chinatown that I've been to (and I've been to many over the years), this is by far THE BEST in every way (from service, to selection, to the eye exam.) Dr. Chan is very warm and professional during the examination. He kindly answers any questions you may have and does numerous tests (some I've never had done elsewhere) so you get the feeling that not only is he a true professional, but is very thorough as well. The very best part of my visit was the staff and service; in particular Jasmine! Not only was she willing to call my insurance and help me figure out my benefits, but she did so with such kindness and care rarely have I experienced in any NYC business.period. She was patient, knowledgeable, attentive, and never once did I feel she was trying upsell me. In fact, the only feeling I got throughout my whole visit there was.she that wanted me to walk out of there happy.which I did! Thank God there are still people like Jasmine in the world. Seriously, she's awesome! I'll definitely be going to iLook for any future eyewear or contact lenses needs. The also have free drinks and snacks for their customers.which was a nice unexpected perk!

Wonderful experience, the staff and doctor was amazing. Easy to talk to and helpful with the process. Great customer service. Special thanks to Crystal for helping me.

Great service, let me be my picky indecisive self without rushing me, and great selection! Really happy with my glasses. Also great checkup and fast service once I placed the order

People there were really helpful and kind! Willing to take the time to talk to us and also had a great environment, nice and bright. Tommy had great customer service!

ILOOK CHINATOWN EMBODIES EVERYTHING ONE WOULD HOPE FOR WHEN PURCHASING EYEWEAR INCLUDING BUT NOT LIMITED TO A PROFESSIONAL TEAM OF EMPLOYEES THAT WORK TOGETHER TO ACHIEVE A COMMON GOAL. That being said, if you need a trendy set of glasses or sunglasses this place is the one stop shop for you.

The absolute BEST selection of eyeglasses you will find in NYC. The whole staff was incredible and did everything they could to ensure I had a great experience. They never pressured me into getting anything and really took the time to understand my style. Once I decided, my order was processed so quickly. I am so grateful to have found this place!:)

So so so so nice and thorough and polite and clean and lovely. Wonderful doc, wonderful staff. Saw me right away and helped fit me for contacts, which took a while (my vision's terrible and I was choosing between various options), and they were ceaselessly patient and helpful. So glad I wandered into this place, and I will certainly wander in regularly for eye care from now on.