Imperial Taste, Queens NY
Address | 221-42 Horace Harding Expy, Queens, NY |
Phone | (718) 279-8174 |
Hours | 11:00am-10:00pm |
Categories | Chinese Restaurant, Meal Delivery |
Rating | 2.3 7 reviews |
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Imperial Taste reviews
7As of 08/21/2023, this restaurant is under new management, it is no longer owned by the folks who were there for the last two decades. The food no longer taste the same, or taste as good as before, and some of the dishes that we used to order are just bad now. The food from the previous ownership were much better in every way, this is sad. I have been going to this restaurant for many years, not coming back.
Don't ever order here! This place always messes up the orders and the delivery guy tried to walk into my house for tip. So many other places with better food and better service!
Really nice owners always give extras to us. There are a lot of rude customers here though trying to take advantage of the new owners which makes me sad as a old customer. The chef for the main dishes is the same which I am glad but the fried rice chef needs to work harder.
People there are rude and orders are always wrong! Save yourself the hassle and order somewhere else!
Trash…fried chicken wings were super salty and the shrimp lo mein tasted burnt
Food is pretty good to be honest. But will not be patronizing this place due to their customer service and disgusting conditions. I went in to pick up my order.
First, I understand that Chinese do not comprehend customer service but this was beyond bad service. First, another customer was there first receiving his order (which was fried rice and chicken wings). He requested that his wings and rice be packed seperately. With this, they wanted to charge him another $1.00. He ended up walking out without his food, which I was glad to see. Then, when I requested a side of chili oil, they wanted to charge me $. 50. In 30 years of ordering Chinese food, this was the first time I was ever charged for a side of chili oil. Putting the money aside, this is not how you run a business and/or treat your customers.
Secondly and more importantly, I was able to see the conditions there. I couldn't see anything else but I saw a big bowl of raw chicken on the ground in their kitchen. Anyone who knows anything about raw foods, this is asking for contaminations and actually a serious NYC food handling violation. Raw chicken should not be left out ESPECIALLY on the floor where bugs and rodents could gain access.
Needless to say, I was not able to eat the food after witnessing this. It bothered me the entire car ride back home and ended up throwing out the food without opening it (I ordered the chicken with broccoli).