Innovative Audio Video Showrooms, New York NY

Knowledgeable and friendly staff. Beautiful store with an incredible selection from entry level to high end sound equipment.

I just had an amazing experience at Innovative Audio. I had heard about them from Steve Guttenberg’s Audiophiliac podcast. First, I just want say that the folks at Innovative are outstanding professionals. I truly appreciate the time and information they shared. If you are in the market for the very best systems, this is definitely a place you need to visit. The sound of their equipment is “mind blowing, ” amazingly clear and detailed with the very best soundstage I have ever experienced. Your ears will THANK YOU!

Just a weird experience overall. I had called previously to see if they were an ATC dealer. They confirmed yes and we had a brief conversation in which he/they conveyed on how they were much more than just sellers of speakers. They pride themselves on getting someone absolutely happy with their new system.

Great, but I explained I had done my research and already decided on speaker and just needed a dealer/distributor at this point. They insisted I would come in and have a chat to make sure I was happy with my choice.

I called them 3 days later when in their building for a different chore to see if they had time for a meet and greet so I could see who I was dealing with. They agreed to see me on short notice (1 additional star for that) and I went down to their showroom. 20 minute wait, no problem I called last minute.

This is when it became uncomfortable. He (and please forgive, I am extremely bad with names) asked me what I was looking at. I explained I was between active 50’s and 100’s pending room size. I mentioned I was familiar with the ATC brand and had done my research. He then said he had some 20’s to listen at but really didn’t care for ATC. I was then invited to a listening room with some Wilson AleXX and continued to praise these over ATC’s and let me listen to them, without me asking for this and or questioning my choice. I then got a lecture on the current state of politics and he let no doubt that it was one way or the highway………. I gave him the benefit of the doubt and let him know what I usually listen to, which he complete ignored and started something completely irrelevant to me. I told him the system/speakers were out of budget and not of interest. He then ratcheted up the sales pitch on how bad ATC was in comparison to Wilson and I should really buy Wilson.

Long story short, I sit here listening to my SCM100ASLT with a big grin on my face. Happy with my purchase and research done beforehand. If you are into Wilson’s maybe consider them if you are of a specific political party, otherwise please ignore them as a serious dealer.

Wonderful shop, with full range display of gear from top brands such as Wilson, Spectral, D'Agostino, MSB, dCS and much more. High end audio served how it deserves. Thank you and keep rocking