Invenio IT, New York NY

I have been working with Invenio for the past 6 years and on a consistent basis I found there support to be outstanding. The primary support representative, Dale S, goes out of his way to ensure his services are beyond my expectation.

I purchased my Datto backup appliance from Invenio IT
(Dale Shulmistra) the best customer service rep. I've had in a while. He will go out of his way to help you in any way he can. Truly a five star!

I have used their service for years. Always prompt with their service.
I highly recommend them.

We've had Datto service with Invenio IT since 2015. While it's rare that we have issues, every time I need Dale's help he get's things done. It's really nice to have reliable service and one less thing to worry about these days. I would highly recommend Dale and Invenio IT.

Always goes above and beyond to ensure a great result. Quick responses and work completed on time and accurately. We have used Invenio IT and their Datto service numerous times to bail out customers. They always make us looking amazing and save the customer a lot of heartache. Can't ask for more!

We have been working with Invenio IT for over 3 years now. They have provided superior customer service and are very responsive. We work directly with Dale who is a pleasure to work with.

Always responsive and helpful with a great team and awesome support, glad to do business with them.

We have been working with Invenio IT for about 7 years now. They support of Datto backup system and their support is nothing but the best. They have been great helping set everything up and since then, we just monitor the backups and really have nothing to do as it has been running flawlessly. We an rare issue do occur, I can contact Dale at anytime (I mean anytime, he had answer the phone like 2 am) and he will help in anything I need, whether to spin up a virtual server when one of our production server goes down or we get an error on one of the backups and he looks into it and either resolve it or give us the solution to resolve it. Also, when we needed to upgrade our Datto system, they really go out of their way to give you the best deal which should have cost us a lot but Dale came through and we have been backing up flawlessly. Overall, Invenio IT has great support and always there when you need them. I will recommend them to anyone and I will take them anywhere I go. Thank you Invenio IT, especially to Dale Shulmistra!

Invenio IT has been very supportive and a long time vendor. They have supported our backup and recovery needs as well as provide top tier technical service whenever needed. Highly recommend!

Invenio IT has been an exceptional business & technology partner for our company for many years. They have the best-in-class service (sales & support) and a knowledgeable teams on-staff when we need them the most. Good service; great people.

Great Support staff all around. The system works as described. I've successfully restored a server that was blue screened by updated onboard application incompatibility.

We have been a client Datto and Dale Shulmistra of Invenio IT for many years. The service and support are excellent.

I worked with 3 techs previous before Darnell Johnson, the three previous were not on the same level as Darnell. His customer service and dedication to make sure all bases are covered are unmatched. 10/10