Island 16 Cinema de Lux, Holtsville NY

The experience was great. The guy who helped us at the concession stand charged us extra for things we didn't order. Couldn't help us with Starpass

Not a theater person. Did it for my Son. Wanted to see the latest Spider-Man movie. Island 16 is convenient and comfortable.

It is really great to see theaters back in motion. This theater has everything, food and drinks, even alcohol! Definitely recommend it.

It's losing some of its luster; the pandemic killed the staffing numbers. Long line at concession stand & unclean theater. Nothing like prepandemic

Haven't been here in a bit. Last time, there was no subwoofers and they told me that's how it was. Demanded my money back and reluctantly they gave it back. Been goin to regal since.
This time I was in the 4d for spiderman and was like half way through the movie before I realized they never turned off the high hat lighting down both sides. Whole move w the glasses on I'm like dam this screens dark. Back to regal or at home

The 4D experience for spider man was terrible - lights on for the entire movie even after complaining and sound quality was garbage, no bass and hard to hear at points.not worth the price, wait for it to come out on streaming.

Filthy, unprepared and overpriced. We waited 3 weeks for tickets for our family of 6 to see this movie and on New Year's day, a Saturday afternoon (4: 30 pm) to be OUT OF TWIZZLERS? !? ! Do better Island 16. My family and I will be waiting to stream the next blockbuster and watch from the clean and affordable convenience of home where the recliners aren't broken, the bathroom has soap, and the there's plenty of our favorite movie candy.

Monday night's aren't as crowded at this theater as it is from Thursday on into the weekend. Even with certain COVID restrictions you can reserve seating/tickets in advance (I use Fandango) and pick a seat off the cinema chart for the movie you're going to see. Concession stand is open for popcorn/candy/sodas etc. Be sure to get the Starpass card for points/discounts off movies/concession items/special viewings too.

The safety precautions against Covid.required masks.were appreciated and WOW, those luxurious leather recliners were REALLY appreciated.

Comfortable reclining seats make you feel like you are at home watching a movie on a theater size tv with surround sound

Used to love this place. I’ve seen a lot of movies here, and have a lot of memories. Now, they are supporting segregation based on medical choice. Will be taking my business elsewhere. Maybe one day I’ll be able to visit again. Only gave 1 star because it wouldn’t let me leave a review with 0 stars.

Bought movie tkts on line. Didn't have to wait on the ticket line. Went straight to the guy that checks the tkts. Quick and easy. Seats reclined and were big and comfy.

I wish this had a better solution, a couple sat next to me sharing one seat and kept grinding and talking during a movie, my bf who purchased my ticket tried to inform staff, they are just not trained for this, we [might ] get a refund because it was through fandango, they tried, but overall i think some of the staff are just young and not aware and we had to leave.

The place is dead, I wasn't sure if they were actually open or not. Went to the restaurant area twice to get service and no one came to see if I needed help. Also, I remember they use to bring the trolley into the movie theater to see if you want to buy something from there, but we didn't get that service either. It really felt like a ghost town. I went there for the service I didn't receive which is very disappointing because I took a few people I wanted to show them what Island 26 is known for. But I guess they don't have those commodity anymore. So sad and disappointing.

Great theater. It was our second time going since the reopening. It is clean, comfortable and the staff makes you feel welcome

No wonder movie theaters are on the way out.went to see Spiderman opening weekend, theater was not cleaned, spilled soda, popcorn everywhere.the screen was dirty and ripped.garbage was overfilling before the showing started.

The best theater on long island by far. Comfortable, clean, great variety of treats and drinks, plenty of parking, friendly staff and no more money than the rest of the theaters are charging.

Been going to this theater for years now without issues, though I've got to start questioning how sanitary the environment is as of late, particularly where they're serving food/drinks.

Still had some leftover popcorn and soda after the film, so I figured I'd take it with me. On the drive home, I noticed something at the bottom of my cup while I was finishing the drink. Turns out, there was a penny just casually sitting at the bottom of the cup. The penny was on heads so hey, must be my lucky day!

All jokes aside, how does this even happen? Was the penny in there while this cup was stacked with the others? What was it doing there? Better yet, what if this coin was floating in the soda fountain? Can you imagine what else might be in there?

I'm sure I'll be going back to this theater, but I'll just have to remember to sneak in my own snacks and drinks from now on.

If I could leave 0 stars I would. Saturday night 7pm a total of 3 employees working 2 concession stands. The management is either cheap stupid or both. Never wasting my money here again update: been on line 20 minutes am missing only movie I've wanted to see in years because of the poor management. I hope you go under island 16. Update 2: 30 minutes on line called to speak with manager employees said they're doing their best and the management didn't care to speak with me.finally a ticket checker saw me and asked what was wrong, got a manager who helped me only 45 minutes to get 1 popcorn and reeses pieces

Fantastic seating, plenty of space, always clean, the only theaters I ever go to, I live 45 minutes away and it’s worth the drive