JCPenney, Massena NY

Please stock more shopping carts. I had to bother another shopper for hers after she checked out. I almost left the store.
Your shopping bags don’t work for people with chronic pain, such as me

The store is generally trying. They no longer have a entrance into the mall as the mall is basically done. They are struggling, they went from a anchor store of a thriving mall to a store that is on life support. I like shopping there, but without coupons or buying stuff that is clearanced it is to expensive. I can't see spending $50 on a shirt or $50 for a pair of summer cargo shorts. They have a great staff that is wonderful. The store is currently going through dealing with all of the demolition in the mall and air quality issues that the store is staying on top of every day.

It was great. I'm putting on weight and needed some new sweatpants, They had the good ones,

Always been a great place to shop would be better if they went into the village of massena and got out of tht decaying mall we have now

As malls all over are closing, this mall seems to be thriving. We were driving thru and wanted lunch, so we went to the food court. Good food and pleasant atmosphere. The mall is clean and looks to be well respected.

I come across the boarder to go to this store! Great prices and great selection of plus sized clothing

Good JC Penney friendly and pleasant staff, good store for this dead shopping center, we found some good finds, and I like the mirrors that they sell but we couldn't buy it because we can't go through the customs and borders with its large mirrors. There are lots of nice things like clothes, suitcases, shoes, jewelry, cups, plates, food/food, etc. The lady at the checkout front was helping to find good restaurants in Massena, thank you very much.