Jim Murphy Chevrolet of Springville

Quick to set up appointment. Obtained part before appointment time. Verified my diagnosis and vehicle codes. Very efficient and knowledgeable technician, Service department left my vehicle clean and charged. Great to have a local dealership service my Chevrolet Volt. I was told tech worked through his lunch to get my vehicle completed while I was having lunch at the Apple Dumpling.

Everyone was professional, helpful and friendly. They got us in right away to get our breaks and rotars done.
We had our oil changed and inspection done last week. They were able to get us in when it was convenient for us. They help us to get the best price with coupons and rewards.

I previously posted a bad review with a low rating. Changing my rating because management took our concern seriously and went above and beyond to bring clarity to the issues and corrected the issue. They listened to us and corrected the problem without further charge to us even though they didn’t have to. They were sincere and this is the best example of how to keep a loyal customer. There are businesses that do care when their customers are upset and this is one of them. Thank you for rebuilding our trust.

When i first contacted Jim Murphy Chevrolet, my expectations were low, as i been thru the ringer with multiple dealerships, trying to find the exact vehicle i wanted, with no success (had been searching for 4 months). Their dealership had the exact vehicle in stock so i figured id call and shoot my shot. And im glad i did!

Mike was an absolute joy and pleasure to work with. He made sure he was on top of things, was very professional, and was always available to me if i had any questions.

Mike and Jim Murphy Chevrolet were able to get me a great price on the car, and the entire process took less then a week, (it is now July 26,2023 and i first contacted Mike and Jim Murphy Chevy on July 20th to inquire) and i sit here writing this review with my brand new Chevy Camaro sitting in my driveway (delivered this morning).
I am very thankful to Mike, and all the hardworking staff at Jim Murphy Chevrolet for getting me the vehicle i wanted, with zero hassles or issues!

Thanks guys!

I was greeted promptly by Tim and my vehicle was taken in on time and was completed right on schedule. Bob was very helpful and accommodating when I asked to use a coupon on my inspection.

We loved how the sales staff was there to make customers happy and not there just to make a sale.

Overall my whole experience was awesome and I will be using your services again only thing they forgot to do was put the three little pounds of air in my front right tire but I guess that can be forgotten but that's the little thing I asked him to do to see if they really were putting love toward my car, small things go a long way

Amazing customer service. Bill came in lower than estimate and the work was done really fast.

My sales person Russ was very helpful and explained the process, making it seamless from start to finish!

Love Mike Evans. We have been buying cars from Mike for a long time. He continues to make everything so easy for us.

Great dealership to do business with but I was disappointed when I realized that the original tires were still on my Z71 with 47K miles. Gotta get new tires for next winter. Other than that, my experience was excellent!

I have a company vehicle that must be worked on by an approved shop and I've been trying to be loyal and bring it exclusively to Jim Murphy for all maintenance needs. Every time I bring my vehicle here it's a disaster. I end up having to bring the truck back 5 times every time for some reason or another, all mess ups on their end. This time the mechanic broke my wheel speed sensor when trying to reinstall my tire and when I got in my truck the abs, traction control, and service stabiltrak warning was on. I have to find a ride, on a work day, to bring me back up to the shop to fix something that shouldn't have gotten broken. I was in for rear brake repair, they were hanging up and sticking and making the rotor extremely hot. First 20 minute drive and the same rear brake is hanging up, smoking, and making rotor extremely hot, didn't fix anything. Terrible workmanship, don't take your vehicle here

The service advisor Amanda was very helpful, very friendly, and explained everything. Great person to work with!