KFC, Webster NY

I LOVE this KFC! These guys always greet you with a smile and are always so wonderful. Never had a problem with the food.

Today only one person attends to the public attends to the driver thru and the delivery.lack of employees

Staff was extremely rude, they never take my orders correctly and they give me additude everytime I order.

My order was incorrect and the customer service was terrible on this specific day, which I've never experienced in past visits

About once a year I get a hankering for kfc The food is always great but this will be the second time I've walked in to grab food and I've had to wait 15 min because it wasn't ready at 5pm

Ordered a special that was on display on counter for free beverage for purchase of 12 piece dinner and 3 sides. Pointing to the sign the young gentleman took my order and I paid. As I received my order I noted that beverages were not included. When I inquired, I was told by a store representative that that special was discontinued. I indicated that the sign was present. The store representative said take it down and declined to offer me an alternative. Other customers commented that the store should have honored it as it was their error. They declined. To add to it the prices were higher and all 3 of the sides were half full. Won't be returning to this KFC.

We live in Irondequoit. There drive through paving is horrendous, giant pot holes. The drive up window was greasy and just plain dirty. Love there chicken sandwich but to greasy! Lots of room for improvement.

Best chicken ever. 3 piece combo is best deal you choose your pieces I got 2 breasts and a leg comes with side of your choice and a drink about 10.00. Breasts were huge breading was crispy and meat was moist. Webster
Best location!

What an excellent experience at kfc for our Mother’s Day. Our food was right on time at 6, almost no wait whatsoever. But the icing on the cake had to be the store associate at the counter. We believe her name was Liana, she was kind, courteous, and efficient during the whole process. We wish all fast food restaurants had staff with her qualities! Thank you Liana for making our Mother’s Day a good one.

The past three times I have purchased food from the Webster store I have been disappointed. I have had to wait a long time for my order and the don't have the chichen I want. I also received biscuits that were not cooked. They were raw dough inside.

This was the worst KFC I've ever been to. The chicken breast was stringy and had no flavor. They were out of thighs so they substituted legs, which looked like they came from a cornish hen. There was a six minute wait for the biscuits (a drive-thru nightmare) and the order was wrong which is always the risk if you don't check EVERYTHING before you depart. Sad, because KFC always made such great chicken. Apparently, not anymore.

I love kfc so much, they always have the best food, best drinks and make me feel so happy.and i cried and teared up when i was talking about much i love them and there food! But only flaw is they mess up your order alot but still has never let me down with their delicious food

WHO RUNS OUT OF PLUM SAUCE AT A CHICKEN STORE? MY CHICKEN SOULS IS... INCOMPLETE.: ' (

Not bad for $10. Decent amount of food. Taste good but a little salty. Nothing healthy at all but I didn't expect so. I guess it's a good alternative to fast food burgers.

Says online and at store open till 10 pm even on Sundays but when i went to order. The lady was like we were closed, then I said well it says you don’t close till 10 and she goes it’s Sunday hun. But it’s says open from 10: 30 am- 10pm near Sunday

Tell you it's gonna be an hr wait for extra crispy chicken at 5 o'clock at night? You need help! TERRIBLE SERVICE!

Ordered Crispy Chicken for 10 people online. Showed up and told they had no crispy chicken left because they were closing in 1/2 hour (an hour earlier than usual). Should not have been able to order it online then.

Drive thru gal didn't even ask me what it wanted as sides or sauces on combo meals. Then when I got home I noticed on receipt 'Yes she put down sides and sauces of her choice's BUT NONE of them were in bag.

Heres hoping she enjoyed her afternoon meal

Yeah not bad, had the spicy chicken sand with fries. $8 with a drink. Spicy chicken could've been spicier, they have packet hot sauce, not the same. A tasty little sandwich with pickles, yes it's small but perfect for lunch and the fries were real good for some reason, maybe I was hungrier than I thought, lol. Seriously fries were crispy and delish.keep the receipt. Survey will get you free grub.