KFC, Potsdam NY

Change the damn fryer oil! Chicken was so greasy, french fries also ridiculously oily, bitter, and tasted like old oil. You could tell that the mac and cheese and mashed potatoes had been sitting in the steam table for a while. The were bitter and dark. Only good part really was the biscuits.

Same every time. But thats why I like them. Only use drive thru up here but its finally a normal wait time for orders and not cars trailing out of the parking lot for some fried yard birds.

This is the BEST by far KFC around. Food was Amazing, service was great, quantity was plenty.

The new dish washer names parker told me to F off after asking for sauce please fire immediately

When you go to order online at the Potsdam Kfc the show 10 bucket of chicken but they don't participate.ridiculous, every one else does!

I didn’t end up ordering when I saw a girl just a few minutes ago picking up chicken from the floor with her gloves. Without changing them she grabbed more chicken to prepare. Then also went back to the line to keep making orders.

I just ate 3 and a half spicy chicken wraps and an apple pie. It was so good. I wish I could eat there every day. But my wallet says no! 9.999/10 recommend.

I almost immediately get a wave of gas followed by overwhelming guttural urges to release everything in my body after eating the biscuits.
But I keep coming back for more, so touché.

Observed a girl preparing food not wearing gloves. When we questioned the drive thru cashier about it she rolled her eyes and told the girl to put gloves on. We requested that our food be redone properly and requested to speak to the manager. The cashier rudely informed us that there was no manager there. Called the 518 number on the receipt only to have the same cashier answer that number and hang up on me. Went into the building to request a refund. Was told they can't do refunds but I can stop in on Wednesday to speak to the manager.
Did finally manage to get a refund after much arguing.
Unsanitary food handing, horrible customer service, terrible staff attitude.
Do not recommend eating from this place.

By far the WORST place to get food in potsdam. I was in the drive through, the person taking my order was extremely rude to me and my KIDS, I had to wait over half an hour, then after FINALLY recieving my order it was missing items, the food was thrown all over inside the bag, the chicken was WAY overcooked, and the biscuits were not only hard as a rock but missing butter; not that it would have made it much better anyways. Worst place to eat in potsdam, if you want friendly staff, quick orders, good food and a good experience I'd go for pizza hut instead.

Very delicious chicken with fast respectful service, clean spacious area to eat in at also!