Knappy's Auto Body Inc., Horseheads NY

10/10 recommend. Great service. Friendly staff. Made dealing with automotive accidents easy, peasy!

Wonderful customer service -Wendy is great to work with. My RAV4 looks brand new. Thank you Knappy’s for a great job from start to finish!

Very business oriented, Great experience dealing with all, BMW turned out fabulous, Tommy is the man!

Just last week Knappy’s body shop did a wonderful job on my 2019 Hyundai Sonata! It was hit in Walmart’s parking lot and it had a pretty nice dent in the driver’s side back quarter panel. I can’t say enough good things about Knappy’s, everyone is so nice there and the whole place is very clean. The owner is there everyday and he works right out in his body shop with his crew to make sure every car that’s worked on is done right before it leaves his body shop! The last time I had to have a car fixed was a few years ago when I hit a deer with my previous car and I took it to a body shop in Elmira and the owner is hardly ever there and he doesn’t work on the cars with his crew and the work done on my car was not fully done like it was at Knappy’s so from now on if my car needs work I’m going to Knappy’s and only Knappy’s. Thank you very much Knappy’s for doing a great job on my car! My car looks great and I can’t even tell where the work was done on it! Your the best in my book!

I made an appointment with them and then just before the appointment they called me and told me that they were canceling my appointment so they could do deer hits instead of mine. Very unprofessional. Why do they make appointments if they’re not honoring them. I waisted a few weeks waiting that I could have gone somewhere else to have it done. Never again.

Friendly courteous service. Professional in dealings. Fast quality work. Very honest too. I would recommend this auto repair shop if you need repair service performed. I hope you never do.

Great car shop. I needed fairly major repairs on my bumper & fender, front & back doors, and hubcaps, and they quoted me $3,400. Would’ve been done in 5 days except for a part that had to be ordered and arrived Monday morning the following week. They did great work and my car looks like new. I was going to go to Kent’s but have several friends who had bad experiences there so I went here instead. I would recommend Knappy’s to anyone.

Was referred there by another garage to get body work done on my suv. Asked woman at desk if someone could give me an estimate on the work that needed done. When she found out that it wasnt a collision job covered by insurance, she flat out refused to have anyone look at it.
Very disappointed.

Awesome Auto Body Repair Shop. Years of experience and super friendly. Clean comfort waiting area and no details left undone. Perfect color matching and all my repairs made my vehicle look as the day I purchased it. I have personally had several completed jobs from Knappy's from small repairs up to $8,000.00 dollars.
Completely satisfied and highly recommend!

Best place in the area. My 2018 Maxima looks like the day I bought it. Excellent work, Owners and staff are always pleasant to work with. Job was done before scheduled date. Thank you again Knappy.

Knappy's has provided our family with exceptional service for decades. Recently they went above and beyond by providing me documentation that was necessary for me to successfully dispute inaccurate information that Car Fax displayed on the report for my vehicle. With Knappy's help, Car Fax removed the information that had decreased the value of my truck when trying to trade for a new one. Thanks Tom, as well as the rest of your staff!