Krispy Kreme, New York NY

It was cold outside 20 something I was waiting for the soul food place around the corner to open on st. Nick manna's I went into Krispy to escape the cold figured I'll get some coffee I don't do hot coffee I like cold coffee seen they had hot coco I got a small cup and three donuts that came to almost $13 dollars I was shock put the donuts in my back pack sipped on the hot coco it was very good sat down and watched people walk back and forth it was now time for manna's to open up I left for manna's came back to Krispy for a large coco seen the female behind the counter replacing the old milk with new for the fancy coco machine that stuff is so good new place to go just for a few cups of hot coco

Second time this location has lied said they didn’t have a promotional free item so I won’t be returning to Krispy Kreme in any capacity. The first time the manager lied saying they were out of the free dozen at 6: 35am when the location open at 6…no way they gave out 500 dozen that fast. That location doesn’t even do that type of traffic. Tonight they have trays of the valentines donuts that was bogo but somehow didn’t have any more free donuts. Again I see your register dipping scam and I hope corporate takes action and fires you.

If I ever have a choice between Krispy Kreme and any other doughnut shop, it's Krispy Kreme hands down. If I have leftover doughnuts, they remain soft and edible for days after! Not to mention a stark improvement with the coffee over the past year. What was once watered down piss water is now good coffee!

Ivana and Vern were absolutely fantastic. I came in after having dinner with my close friend and they gave me the best service ever. I could not believe I was in a donut shop more like a five star restaurant the way I was treated, they gave me all the flavors of the donuts, as well as each and every ingredient. It was such a great experience, very warm, welcoming, and even loving at the same time. This is the donut shop you should come to because it is the quintessential experience of what New York gives and that’s why they did such a great job. Thank you so much Ivanna and Vern. Hope to see you soon. These donuts were amazing by the way.:)

It's only a matter of time before they are closed on 125th st again.they don't make fresh donuts anymore they get them delivered.and the donuts are sitting around all day. Who wants that why would I even buy at this point.all that equipment in store not to use it. I won't even bother going back

$3 each expensive treat
I prefer smaller size unfortunately unavailable in blue sprinkles flavor
So I passed

Today on WORLD KINDNESS DAY this Krispy Kreme location showed no kindness! It lied to customers who came to this store to receive a dozen free glazed donuts as part of Krispy Kreme's promotion and were told that the 500 boxes had already been given out within the 2 hours that they were open! Instead each person was given 1 glazed donut along with the lie! My intention was to get the donuts and give them to my granddaughter's class as a surprise but I guess the surprise was on me! Krispy Kreme WILL NEVER get another dime from me or my family. Love the product.hate the behavior!

Opened 2 HOURS LATE! One person working and doughnuts didn’t appear fresh/warm. Didn’t open until 8: 15 a.m. Smh It’s crazy how service declines when businesses are in communities of color. Not a good look Krispy Kreme.

This doughtnut shop is as “Krispy” as their name, with clean floors, smooth, friendly staff and most thankfully.working outlets ️

Horrible! Hot Light is never on, they close early when they're not supposed to, and customer service is decent at best!

I love Krispy Kreme donuts and this location is fantastic. The donuts are amazing of course. The staff is very friendly. I really like the layout. It’s long and narrow and has a sitting section close to the front door. A great addition to the neighborhood!

6/23/2023 around 9am I stopped at This Krispy Kreme. Three women and a male were working.
First they were fast & polite
Second the donuts are amazing.
So amazing that while I eagerly consumed my classic glaze on my walk home, I left my phone. It was at the end of that donut I realized.
This amazing staff managed to notice my phone sitting at the register and hold it for me to pick up. Plz don't change Anything

After a four hour walk we deserved a treat. Our son wanted asked for a dozen on our way home so we got him 10+2.

Great donuts as always but this post is not about the donuts.

The young man working the register was one of the best brand representatives I’d ever encountered. Nailed the basics - washed hands and gloves between guests, eye contact during interactions, straight to work - but his engagement in getting us to sign up for the membership without being overly friendly or dismissive was a business course in Sales 101.

Whatever he’s making, give him a raise and a bonus. Customer facing employees like him are beautiful to see.

Very clean store. Courteous and friendly employees. 3 tables with 2 chairs. No restroom. Street parking.

I love shopping at this Krispy kreme, every time I do a long run in Harlem I treat myself to some doughnuts and the staff are usually nice and helpful. However today Feb 27/2023 at 16: 20hr I came in and placed an order for a half a dozen doughnuts and the young lady at the register had a attitude helping me with my account.

Understand if you're working in customer service especially on register, you are going to have certain problems that you make have help a customers with. It might be time consuming but if this person is not giving giving you any attitude why treat them with that in return, sorry to bother you.
I will continue to go there but I hope not to deal with a person that shows the face of annoyance when helping a customer.

It was my first visit to try these wonderful donuts. And it did not disappoint, its flavor is nothing comparable to those from Spain.
This time I ordered the ones with chocolate, cream, blueberries, peanuts and the classic sugar one. A must-try experience if you are a fan of these delicious glazed donuts.

Coffee was cold and when they gave me another cup the coffee tasted burnt. Don't think I will be buying coffee there no time.