Labcorp, Queens NY

I arrived at 10AM for my 10: 30am drug test appointment. Receptionists are very rude and they don’t care about your time. I had done the express check in and last was mad I didn’t check in with her. Horrible rude staff, don’t care about your appointment time have you waiting there. I asked after an hour of my appointment and the lady told me I arrived too early therefore they can’t see me. Mind you it was an hour after my appointment. After two hours of waiting and this is only because they go on break and close the office they finally called my name. Go somewhere else… it’s not worth the wait.

The lady at the reception is rude. The staff is dismissive of the language.and they are very abrupt when treating people. Additionally, the colleague told her to calm down because of how rude she was to me. I am a pregnant woman. A little respect please and tact with people.

Staff does what they can but it’s a bit like the DMV up in there. Try to make an appointment and go early. Or you will be standing in line down the hallway. Oh and their email doesn’t work so don’t let them tell you to email labs. It won’t work and they will tell you to fax it. Better to come with it printed or already faxed. I’m giving 5 stars so the staff doesn’t get punished but hope this is helpful!

Zero star and very very bad experience,
I’ll go to this office for my Tlc drug test but without documents check front desk staff tole me system down please go to downstairs and get my order but when I get money then they check my documents and told me I’m not system I lose my $37
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Avoid this place

THIS PLACE NEED TO BE SHUT DOWN! WORST CUSTOMER SERVICE EVER! I DON’T EVEN UNDERSTAND HOW THEY ARE STILL OPEN! RIDICULOUS!

Nobody professional specially the old lady in the front office after I get appointment online and I drive two hours she say no I don’t see your name here garbage place

Worst place ever, they charge you more than the actual amount, double, triple or even more than the actual amount

This place has bad reviews, so just felt the need to add my experience. I had to bring my daughter for routine blood work and found it fine. Receptionist/phlebotomist was cordial and there was zero wait time. Perhaps I got lucky? We made an appt ahead of time.

Just left from this place, the service here is unacceptable, rude people, woman at the front is extremely rude. She is frustrated about her job. No recommend this place to go to take anything. Specially for TLC

This place time of operation is inaccurate after I confirmed with a person over the phone I went straight there and then was told they close earlier then said which is not good at all after I also had paid for parking as well.

They don't take appointments for blood work, if you are unlucky you may have to wait.long time. Very busy place.

This company is one of the worst in the USA. They are monopoly in NYC. You have no choice other than going them. They know it and act accordingly.

Receptionist and Nurse are Nothing for knowledge about Insurance, No hospitality, no friendly, unkindness not professional behavior. We had worst experiences in my life.
We never comeback LabCorp anymore.

This is the worst Labcorp I’ve ever had to deal with - their ‘system’ is always down so they refuse to take walk ins, they tried to charge me double for a test because they were putting in the wrong test, and they mislabeled my lab request and did not register it as STAT - I was supposed to get the results the same day and it’s been over 24hrs now and I’m still struggling to get anything back or anyone to tell me when I’ll have my results, which were supposed to be urgent. On top of that, their phone is always off and says the lab is closed, which is not true and you can’t even get in touch with them. Utter incompetence! Go to another location, this is not reliable.

Understaffed, very small, some untrained workers, lots of waiting outside in the hallway, delays over an hour, lots of yelling and rude attitude from some staff.
There is a younger person here trying to get things done and an older person who is very slow and does not seem to understand what is going on. I had an appointment and still had to wait in line for an hour. Many elderly folks didn't even have a place to sit down.
One of the bathrooms doesn't even have a working sink. Unprofessional, until staffing improves.
Do not go here.

I had a really nice experience in this laboratory. It was the fastest check-in and appointment ever. The supervisor and the collector, Alaka, were so kind and professional. I would definitely recommend it.

They are very nice people and I been there last year they were really helpful and very friendly, thank you!

Gigi was soooo amazing. My husband is super nervous with needles, she handled it so well, put him at ease, and made the process easy. Thanks Gigi!

The staff didn't let me in. The lady was yelling at me and the other person who had an appointment. She shut the doors in front of my face. According to other reviews, it's a regular attitude. The owners need to take actions because this is unacceptable.

Labcorp is supposed to have a check in process where you scan a QR code. I came in with a requisition form that said they were not supposed to check my ID. Because of their check in process both of these became pointless. The machine doesn’t register the QR code for express check in. The process of waiting and speaking to a receptionist after check in is also rather unorganized.