Lalaine T Que, MD, St James NY

She is the best doctor I have ever had. She is so compassionate and understanding. She, not her staff calls you to follow up. If you call after hours she always responds quickly. Not only did she take wonderful care of my parents, he takes care of several other family members. I don’t normally leave reviews but I felt it necessary here. Thanks Dr Que

I am not satisfied with the care I received by this doctor. She rushes you and and her personality is dismissive. She does not show care or consideration for patients' genuine concerns. The wait is too long for the amount of time you get to see her. The last visit i had, I brought up a pain I was having she said to me "we are not here to discuss that". Two days later I was rushed to the hospital and it turned out to be appendicitis. I have not been back and will never go back. Please be your own health advocate and make sure you get the care you deserve (and pay for) from someone who makes providing good care a top priority.

I was previously a patient of Dr O’ Brien prior to his retirement. Dr Que took over his patients for him and I can’t say enough great things about her. She is kind, compassionate and truly takes the time to go over everything with you. They are very accommodating when you need to make a sick appointment and I’ve never been able to not get in the same day. They draw blood right in the office so you don’t have to go to the lab separately as well as offer the flu vaccine.