LL Flooring, Brooklyn NY

Online purchase. Picked up purchase at 12th street Brooklyn location. Store associate helped me load car. Downside, This store location is terrible.

I want to extend my appreciation to the store manager, Travis, and his dedicated team members, Cynthia and Ronald. They possess an impressive level of knowledge and enthusiasm, providing me with all the essential information I needed. This extended beyond helping me choose the visual aesthetic I had in mind; they also covered the technical details, ranging from the various wood materials to the installation process and long-term maintenance.

Travis, in particular, played a significant role in guiding me through every step of the process, including explaining the available installment payment options. Offering home samples is a practical help. It lets us check how the wood looks in our home's lighting, how it matches with the walls and rug, and how the tile size fits. This helps us make a better choice.

The installation crew, led by Anthony, also deserves commendation for their efficient and flawless work. They arrived punctually, and Anthony took the time to walk me through the intricacies of the installation process. They took care of some of the heavier furniture by moving them carefully within the space.

This entire experience has been enriching. Beyond acquiring a beautiful new floor for my apartment, I have gained valuable insights and knowledge about floor tiling, which will undoubtedly prove beneficial for future home renovation projects. I wholeheartedly recommend this store, especially its Brooklyn Gowanus location, for their exceptional service.

If REAL hardwood is not an option, this is a great place for" Engineered Hardwood" flooring. Although I encourage the consumer market to start calling it by its rightful and more accurate name. "Veneered Hardwood"!

Not feeling the love in this store.
Understaffed and don't have items in stock.

Ronald was professional, knowledgeable and extremely helpful. We decided to purchase our flooring materials at LL Flooring thanks to him. Thanks again!

Great place. The people are very knowledgeable, professional, and always willing to work with you on finding something that will fit your needs.

Everything went well but the delivery guys ended up harassing my neighbor nearly getting me into a lot of trouble

If you are looking for a great selection of tiles and need expertise assistance, LL Flooring is the place to shop. The manager, Travis, is very knowledgeable and helpful.