Lochness Medical Inc., Buffalo NY

Vadim at Rapid Response is always available and willing to go the extra mile to be sure our needs and expectations are met. The service is fantastic, and their products are always improving for the better. It's been a fantastic partnership for our team.

We have been working with Lochness for 2+ years, Vadim provides excellent customer service, responds quickly and ensures that our order is processed in a timely manner. Totally makes my job a lot easier.

Samantha - always gives great customer service, prompt response and always willing to help with any questions!

Staffmax uses Lockness Medical products we need in our business and their products are excellent. Working with Vadim our account manager is a pleasure as he supports or needs and goes the extra mile to ensure we are supplied well and follows up on any need request.

I have been working with Vadim Pikus for almost 2 years now, and he has delivered some of the BEST customer service I have ever had! Any time there have been any issues, he has personally gone above and beyond to correct and even make up for the mistake. Lochness has shown how much they value and appreciate our business by making us feel like a priority. The quality of their products is exactly what we need, being a national company with business all across the nation. Lochness has the quality, and they're able to supply the quantity that we need both quickly and efficiently. We highly recommend Lochness (and Vadim!)

Our office loves Lochness Medical! Great supplies, prices and customer service! I've been working with Vadim directly for quite some time now and he makes ordering and comunication soooo easy! He is very awesome to work with! Thank you Lochness Medical!

When I was hired, I noticed that my facility was ordering overpriced cups every other day on Amazon. I was baffled by this and searched for a reputable company with affordable prices. Lochness was, by far, the most affordable with the most helpful reps. I can connect with Vadim at any time and my order is processed and shipped almost immediately. Additionally, he is local and can drop off small batches of cups or mouthpieces should we have an emergency. We also worked with them while searching for a better lab to work with and have found great success with both Lochness and their recommended lab. I highly recommend!

My company has been with Lochness Medical for over a year now. I am very satisfied with the product line and the customer service is amazing. Thank you Vadim P for your exceptional customer service. You are always there when I have a question and your quick response time is appreciated.

Fantastic products and amazing customer service! Very competitive pricing, expedited shipping, very easy online ordering system and their communication is top notch! Highly recommend!

We have worked with Vadim Pikus at Lochness Medical for the last few years for all of our drug testing needs. Overall we have been very happy with the product and service we have received. If there has been an issue or question; Vadim has always gone above and beyond to make sure it was resolved or answered.

Lochness Medical, Inc.is a Grade A company with EXCELLENT customer service!

My sales rep Vadim walked through my door just at the right time as our company was going to start looking for a new medical supply vendor.since he saved me more than 60% of the cost it was clear that I needed to move forward with Lochness and I haven't looked back since. The online ordering is so easy and has all our locations in our account profile so it makes it even easier to order supplies and have them shipped for FREE at no cost to us and sent directly to our office.who can beat that? Cost saving aside Vadim is a great account manager and always is there to help with any special requests we have had.

I am thankful that for once a great company sought me out and made the decision to switch vendors that much easier.

Marisol Glaser
Metro Staff, Inc.

I have loved working with Samantha G.and our company has appreciated the great price and products we have received from Lochness!

My company has been using Lochness for over a year now. Lochness has excellent customer service and speedy deliveries. Thank you Vadim P. You always respond quickly and deliver quality products.

I have been working with Alyssa M from Lochness for a few years now and am extremely happy with my experience. If there is ever an issue with our order or if I ever have any questions, she always gets back to me quickly and helps me resolve the issues. It's safe to say the customer service is top notch. The cups also meet the company needs to help our clients. We plan to work with Lochness for many more years!

Lochness has been great to work with. From the product line, to communication and follow up, I have been more than satisfied.
I wanted to also recognize our rep Samantha G, who has been wonderful to partner with!

We have been working with Lochness Medical for over a year now and have always had a tremendous experience.

Alyssa has been consistently helpful and a breath of fresh air in this industry.

We appreciate all of their efforts and consistent accuracy on getting orders to us on time.

I've worked with Vadim and Samantha and both are awesome. They're extremely attentive and have a great product. I highly recommend Loch Ness!