Lockport Optical

They were professional and great with everything needed. There was an error on my order from the lense maker, and not only did they call to tell me they were taking care of it before I come back to get the glasses, but gave me the lenses for free with the new set, because they just didn't have polished edges. So if I ever damaged a lense, I had a perfectly good spare.

I was here with my fiance while he had his glasses fitted. The old man who was doing it was the most off putting person. Rude, short comments, did not seem to care for what he was doing. If he wasn't actually trying to be rude I would be surprised. I wasn't the one getting glasses fitted and I was uncomfortable. I'm getting ready to have an appointment for new glasses and I really wish we would have had a better experience so I could go here, my fiance was very happy with the optometrist that did the testing, he said the guy was a wizard with his equipment. But the old man with a little bit of grey hair left on his head was so rude, and genuinely seemed like he hated his job ruined the experience. When he gets fired let us know so we can go back. Until then our money goes to whatever corporate we end up at. Sad, we like to shop local but not if the store has bad service like that.

Very nice and helpful staff. A good selection of glasses, very professionally fitted their optician. I highly recommend them for service and satisfaction.

Garbage glasses, terrible service. Terrible attitudes. Absolutely awful warranty. Do not go here

Very friendly and professional Dr.and Optician (Ophthalmic Dispenser). Convenient, easy location across from LKPT Post Office! My only complaint/recommendation is I just wished they were open on Saturdays- or maybe even one weekday something like Noon til 7 or 8pm. Thank you!