LOFT, Queens NY

There is this awful worker I went the other day to buy something and I needed to return something as well. Alyssa, who treats customers rudely, started yelling at me and embarrassing me in front of the staff and customers. These types of jobs need better people, such nasty women.

LOVE IT. I DON'T NEED 2 SHOP ANYWHERE ELSE. PLUS EXCELLENT ATTENTIVE SALES STAFF. THE QUALITY IS SO GOOD. I HAVE ORIGINAL CLOTHING FROM 1998. IT'S CLASSIC. TIMELESS. FEMININE. AND MOST IMPORTANTLY. AFTER 2 PREGNANCIES. 19 AND 16 YRS AGO. I STILL FIT IN2 THEM. SIZE 8 AND 10. DEPENDING ON ITEM!

Good display for finding easy what I look for. Staffs are all kind and helpful. I love this store. Absolutely I will go back.

I found the selection extensive and it fit my needs. They didn't have all the sizes at the time as they were out of large and xl. Also, they could use more racks or places to hang the clothes because you end up having to pick up a lot of the merchandise to find your size. The manager has gotten a lower rating for not accepting returns bought online and that's because she still doesn't get you can put the return on a gift card. Very confused. I dealt with the other sales associates. They knew more. They should always have someone by the fitting room to assist the women trying on clothes as that would help the sales as well. The person could find another size, offer a suggestion, etc. I know it helped me when I was there and they had a woman there the day I went.
Another suggestion, welcome all who come in to the store with a smile as if you really want them to buy. The times I've been there they do not say hi to anyone entering. It's not welcoming. I still gave them a 5 because of the clothes and everyone these days needs encouragement.