Long Island Weight Loss Institute ; Center For Medical Weight Loss Long Island, Smithtown NY

Everything about my experience here has been positive. I love the NP I work with and the medical support staff are very down to earth and encouraging.

As a tip, this is the best location. I went to the one in Port Jeff once and have never been back.

Let me start by saying I highly recommend this place! Service is beyond exceptional. I’ve been going to the smith-town location since 2017 and I am so pleased with their service. So let’s begin with the staff as you walk in. You’re presently greeted by everyone no matter what they are doing. The customer service is second to none. Isaiah, the medical assistant is so nice he always finds something positive to say. He is also very observant and well caring. Sarah and Michelle, the front desk assistance’s always goes above and beyond with their customer service. I am very pleased with the entire staff. My doctor is Dr. Colleen Cole (NP) and can I just say she is reliable, honest and always operates with integrity. She takes the time to answer any questions I may have and provides me with all the options available to me. For example low carb meals, diet, exercise or whatever I need! Dr. Kaplan is the owner and he is so nice and very understanding. If you have any questions or concerns, he answers them immediately. If you send him an email he answers it quickly. He is so well-versed in health and wellness and I feel so comfortable with him. In these times, it’s really hard to find good people you can trust. I am so happy to have met their acquaintances. This place has changed my life. I love it and I recommend all my friends, families and colleagues. "Thank-You Long Island Weight loss institute -Smithtown"!

What impressed me the most with LIWLLI was the level of expertise possessed by the medical team, primarily NP and consultant, Jessica Graff who took the time to thoroughly explain the purpose and benefits of each medication, addressing any concerns I had. Ms Graff’s knowledge and professionalism instilled a sense of trust and confidence in the treatment plan she designed for me. I was in excellent hands. Safely losing over 25lbs with injections has transformed my life. My blood pressure reduced, workouts afforded increased energy. I eat a lot of fruits, vegetables and lean protein which is now an enjoyable meal plan.

Moreover, Ms Graff provides ongoing monitoring and support, ensuring that I stay on track with my weight loss goals. Regular check-ins, educational resources, and dietary guidance were readily available to me, which contributed immensely to my success. The comprehensive approach emphasizes not only shedding pounds but also adopting a healthier lifestyle for long-term well-being. Thank you Jessica Graff and the entire staff at LIWL center

I WANTED TO MAKE AN APPOINTMENT, , AND I WAS TOLD I HAVE TO PAY A 200.00 FEE TO SIGN UP TO SEE A DOCTOR. I NEVER HEARD OF THIS, IS THIS LEGAL?

If it wasn't for my provider I would run as fast as I can from this Merry Go Round of what is stationed as a Drs office. What used to be a place that even when you walked in nervous because of a weight issue or the process there was a helpful person behind the desk. Now your have a number and a credit card to them and they don't care if you stay or go in their mind and not like theirs a manager anywhere around or someone in charge if you do have an issue. And the best part lets weigh you before we tell you how much your gonna pay. And just yell over the desk “yeah that ones BMI IS UP, $50” Hello hear of HIPA. COLLEEN WITHOUT YOU MYSELF AND ALL 15 people I brought w me would go too. Other than. The provider like Colleen and Melissa its a factory there all day

After menopause, I found myself gaining weight, feeling very lethargic and just not my self physically anymore. I knew I had to take control of my physical health, before it took control of me. I made an appointment with Jessica Graff in February and am proud to say that after five months of her guidance and support, I have hit my goal weight. My clothes fit, I have energy again and I am conscious of my diet and how I nourish my body. I supplemented my meals with bars and shakes from the office and enjoyed one healthy prepared meal a day! Jessica spent time with me, explained my diet options, supported and encouraged me along the way ~ she was a tremendous support! Thank you Jessica!

I went to the Port Jefferson office. The care that Grace Beauchamp provided as a medical professional changed my life. I lost almost 70 pounds without having to do any kind of surgery. There is no reason to be overweight anymore. I would definitely recommend their service to anyone facing the challenges of morbid obesity.

The Smithtown Office needs to train their staff in proper phone etiquette. A male, whose name I won’t “call out” on this review, was very rude on the phone while ordering products, and there was no excuse for that. I spoke to the Manager and she apologized. These services are not cheap or free and customers do not deserve to be mistreated.

I am a patient at the Port Jefferson Station location since March 2023 and they are always pleasant. I will continue to deal with their professional staff ONLY from now on.

From the moment I called and spoke to Nicolette- I knew I was in the right place. For years I have yo-yo diet - I was ready for help.
Nicolette and staff made me feel comfortable from the moment I walked in.
Jessica Graff has been guiding me on this journey. Her postivity and genuine happiness when the numbers on scale drops- keeps me going. She is teaching me to have a HEALTHY relationship with food. This is best experience I’ve had with loosing weight and believe the years of yo-yo dieting are behind me. I am beyond happy thus far!

I waited over a month for an appointment only to get a call a few days before to tell me that the appointment had to be rescheduled another month away. Terrible scheduling especially for a repeat patient.

I’d give them a zero star review if I could. Called to make an appointment in early February and was told the earliest appointment was in mid April for the Smithtown office. Wish it was earlier but fine and put it down on my calendar. They called yesterday (4/6) that they more than likely would have to cancel my 4/17 appointment because they ‘double booked’ and the other person was an established patient. Huh? Offered me an appointment on 4/10 which did not fit into my schedule on short notice. Already had put in to take 4/17 off. Just got another call today that my appointment was officially canceled and if I didn’t take the 4/10 appointment would now have to wait until the end of June. Really? You make a mistake and I get screwed. Totally unprofessional.

I made an appointment to see nurse practitioner Colleen and I thought it would take months. But, I got a call off the waitlist from a kind gentleman named Dan who throughly set up an appointment way earlier than expected! Thank you Long Island Weight Loss! I’m very excited about my future coming here!

I started going November 20th and I see Marissa and it’s the BEST money I ever spent. She is the BEST and most amazing woman I’ve ever had the pleasure of dealing with. She makes me feel comfortable and like I am somebody and that anything is possible. The staff are so nice from the minute u walk thru the door till u leave, it’s all around a great experience. Highly recommend!

Thank you to Marisa Cassara! You are motivating, kind, knowledgeable and I'm so glad to have met you. Thank you for your support and help with my weight loss journey. Making healthy decisions and exercising with your guidance and support has been so very helpful. You are one of a kind!

Jessica Graff is the best! My husband has lost almost 60 lbs.since starting with Jessica in November. She has guided him the entire way with the custom plan she made for him, her great advice and unwavering encouragement! We couldn't be happier and I would recommend Jessica to anyone who wants to lose weight and get healthier! We look forward to going there every week and seeing his progress and I love how proud of him she always is! She is very sincere, caring and knowledgeable! Don't wait.give them a call!