Lowe's Home Improvement, Auburn NY

**Stay Away from Employment**

Steve -the manager is lier, and lies to your face about job opportunities, communicating with you, and faked a interview process just to do it and get it done. My name, and gender wasn't what he wanted or had looked at.

Was discrimination the reason? How about gender discrimination? How about because I truly wasn't his type sexuality? Ya, poor company and its respects
towards others. This is the manager of this area, specifically so. Directly so.

** Will be filling charges. Please be advised, this location is a discrimination based company here. **

I've given Cortland and Auburn Lowes stores one or two stars on their customer surveys since COVID, to no avail. Did somebody finally read the scores? I have been pleasantly surprised in the last 2 months. More associates walking the departments asking if you need help. Kudos to Tony at the Auburn store. He helped me find what I was looking for, with a smile, pushed my heavy cart, with a smile, waited at the checkout with me and loaded everything into my car, with a smile. Now that is 5 star service.
Thank you Tony. I have seen improvement in customer service in both stores.

I have found over the last few months that the people working to register are very friendly and helpful.

I've been a customer for many years. I also worked there. I get advice on various home repairs and look forward to the sales they have.

I went into Lowes to purchase 4 2 by 4's and have them cut. I pushed the button for service in wood cutting area and the gentleman showed quickly to assist me. I told him what I needed and he walked me to them and helped me pick out 4 pieces, measured them and cut them all while talking to me.
Greg is his name at the Auburn, NY Lowes and he was awesome. Very polite and most of all helpful and attentive to my needs. Great job Greg - you are appreciated by me.

Home improvement store who has all your home owner needs! Duplicate keys to replacement windows to tools and roofing! Home and garden, cleaning supplies, lighting and more!

Great store, always find what I'm looking for and I usually can find an associate if I need help.

Do not do business with this store. I bought a zero turn 5 days ago. It broke in 20 minutes. I have been given nothing but attitude and issues about getting it replaced. The lack of communication between staffing is a joke. I have spent hours of my time on the phone with multiple people to remedy this situation. I am still waiting on a solution. I have been lied to and given a run around. Lowes does not stand behind the product they sell and they make it seem like it's the customers problem if something break within a day of purchase. I have never been treateDo not purchase anything from this location if you can avoid it.

I had a great experience with returns. My kobalt drill broke and I called customer service, they gave me a number to get an exchange and the people working at customer service were wonderful

Lowe's was very helpful in assisting me purchase a fence. Tony was a huge help with loading and lifting the fence to the transportation vehicle.

Customer service isn't great, especially if you're shopping online. In store staff isn't much better.