Luxe Salon, Spa & Laser Center, Rochester NY

I have been going to Luxe for all of my services for years! The atmosphere, staff, and overall is quality of service is always 10/10. I have especially enjoyed my experience with electrolysis as Jackie, my esthetician, is the absolute best. She is professional, kind and always takes her time to explain the process of electrolysis and what to expect. It was definitely important to me to have someone knowledgeable and experienced help me understand the process of hair removal. I am SO thrilled with my results!

I had been hesitant to get laser and electrolysis done on my chin and neck. I was afraid it would be expensive and embarrassing. I could not have been more wrong! Jackie is amazing and she make you feel right at home. Her knowledge and expertise is beyond measure and I’m so glad I decided to come here. I have and will continue to recommend her services to family and friends!

I had a great experience with Jackie for a facial! She was extremely knowledgeable and professional. She helped me pick out some great products and catered to me a specific at home routine that was simple enough for me to understand. 10/10 would recommend Jackie for facials and/or hair removal

I see Jackie for all of my services and they are all without fail.amazing! I started seeing Jackie years ago for my laser and electrolysis (i haven't had to shave since!) Jackie is extremely kind, professional, and extremely knowledgeable and helped me better understand my skin. We have since done a few chemical peels, microdermabrasion and microneedling. I am beyond impressed- i swear i look 10 years younger! I cannot say enough good things about jackie!

Absolutely amazing! Had a lift and tint done for my lashes and the experience was so much better than I had imagined! First off, the atmosphere of Luxe is incredible. Such a beautiful establishment. More importantly, Ashley was beyond brilliant. She was bubbly, attentive, and made the entire experience a breeze. She explained every step of the process and made me so comfortable. Who knew my natural lashes could look this good! 10/10 recommend!

My friend and I treated ourselves to a massage for our birthdays. This was my first massage and I found the experience excellent. We were greeted as we came in, toured and explained how everything worked, and we didn’t wait long at all after changing. Vanessa did an excellent job making sure everything was explained and making sure I was comfortable throughout my massage. Very professional. Will definitely be returning!

Corin gave me the most amazing facial! It was VERY relaxing and she is incredibly knowledgeable on skin care.

I have been trying different places for facials, and Luxe Spa has been the best value yet! I got the Luxe Spa facial, and it was cheaper than other places I’ve been. The spa itself isn’t as fancy as others, but it is still a relaxing place. Danielle did an amazing job- my skin looks and feels great. She really knew what she was talking about. I’ve had problems with my skin for years, and I could tell that she really wanted to solve my problem. She didn’t recommend products that they sold, but rather inexpensive products that would actually help my skin. She gave me a thorough analysis and very helpful feedback. Other places would not really try to help me and instead just perform the facial. I will definitely be coming back.:)

Therese has been my go to person for several services- facials, waxing, and reiki. She is friendly, courteous and always makes sure I’m satisfied with the service.
The staff at the checkin and checkout are friendly and very efficient.

Had a facial with Terese and it was fantastic. I have aging sensitive skin and a lot of products give me bad reactions or no visible improvements. She evaluated my skin and recommended Aveda Anti Aging Skin Renewing Treatment. My skin looks so soft, dewy, and brighter. Terese definitely knows what is best for problem skin types I will be going back to her again.

Therese O is the epitome of professionalism and a guru of her craft. I went for a facial with her 2 years ago not knowing what to expect and I was pleasantly surprised. She not only made me comfortable and made my skin look amazing but she explained why I was having issues with my skin. She is trustworthy, dependable and overall an awesome person to interact with. I highly recommend Therese and Luxe spa.

I got a massage by Caroline yesterday and could not be happier. Caroline is kind and very professional. She made everything about my visit comfortable. This was my first professional massage and I will absolutely be back! The facility is beautiful inside and the entire staff is friendly and accommodating. I would highly recommend Luxe to anyone!

I have been a customer at Luxe Salon for years. I followed my "waxing" expert, Therese Oaks, there and have always had a pleasurable experience. Therese does so much more than waxing but that is what I am most familiar with. Her room is always clean and orderly, she is always on time and never lets a minute go by without making sure she has asked how you are doing and what is new? She provides more than a service, she provides an experience! Thanks Therese for always providing exceptional service!

I am impressed with the customer service at Luxe. They were fast to remedy a poor experience and I am very pleased with my most recent visit. Molly did a fabulous job with my pedicure and manicure and I will definitely ask for her in the future.

Nikki did an absolutely stunning job on my hair, she did a complete makeover for me and I am so in love with my hair and the end result.

Staff very friendly. Shelly did my eyebrows. Easy to talk to and did a beautiful job. Very happy with her.

I see Terese regularly for ear candlingand she’s the best! On time, professional, warm and friendly and good at what she does!

Therese O.has done my waxes since August 2017. She is the ABSOLUTE BEST at what she does! She is timely, personable, and professional. She cares about your comfort but more importantly, YOU as her client. Check her out! You will NOT be disappointed!