Mavis Discount Tire, Rochester NY

I came in due to getting a nail stuck in my tire Liz the manager got me in and out with no problems. She had a smile on her face and was very easy to speak with. I will be returning here soon with future needs.

Customer service was excellent! Liz was so helpful in answering all my questions and getting me exactly what I needed. Thanks to her I couldn’t have asked for a better experience. If I didn’t own a car she could still sell me tires. Will definitely be doing business here in the future!

Professional service, job completed perfectly and Aeron at the front counter was a joy to work with.thank you!

Liz the manager was ver knowledgeable and helped me out so much. She mentioned all the deals mavis promotes and got me the best price. I will definitely be coming back here to do business in the future.

The work they did was fine. But the mens restroom was disgusting, filthy. Looks like it hasn't been cleaned in weeks. They better get there act together, next time I go there and it looks like that, I'll call the board of health.

I went to have the NYS Inspection done. They don’t make appointments for this service. There is only one inspector there. I knew it may be a while until it was done but, they called about 2 hours after I dropped it off and it was ready.

Staff was helpful the entire time from asking questions and offers to helping me apply coupons and discounts. Would up with the same tire and saved some bucks vs.other quotes. Really great job and friendly. Jose, Israel and staff were awesome! Great service! Made an appointment, was right on time and got job done in a very reasonable time period.

Bring it in at 9am they said. So I did. Four hours later new tires were finally installed. The bill seemed high and when I asked why the girl at the counter mentioned valves replacements etc. So I pay the bill and walk out. Only to see that she sold me a 72 dollar extended warranty I never asked for. She tried claiming its their policy. When I told her I wanted my money back the return center was mysteriously closed. Thieves.

Not good business not good experience they don't do there job if you take the your there make sure they do the job because they didn't to my car but they did charge me I find out letter because I took my car to a different shop and they advised nothing was done in my car bad business I was customer for 10 year not any more.

Jose the manager was excellent! Took care of my tires with no issues and in a quick and timely manner. 10/10 would get my tires changed here again.

Called the number Google has listed for an inspection appointment

Confirmed appointment on the phone days in advance

Showed up promptly for my appointment and was told inspection guy isn't even in today and they should have never told me I had an appointment

And was also told I called the wrong number, which is the one again Google has listed

1 Star

Tldr; Made appointment for inspection via phone days in advance, showed up for appointment and was told I didn't have one

They got us on time and kept us updated about both cars. Close to home and will continue to come back for the great service.

Best price on tires for my Volvo. Fast same day service. The price was the same as I was quoted over the phone.

Great Service and Very enthusiastic employees. Prices weren't bad either! Def a visit if you need car work done

Went there because my tire kept leaking air for some reason. Found out it wasnt a leak just dirty by the rim, they cleaned it and put my tire back on. Tire hasnt been a problem since! Excellent service.

Dan and aeron have been a great help today. Got new tires and stopped in to have them put on. Very helpful and quick. Thank you

The workers really get down to business. Especially the assistant manager, Dan. He makes sure everything is on top with the customers cars. He is very reliable.