McClurg Chrysler Dodge Jeep, Perry NY

I can not say enough about the customer service I received from McClurg’s. I was in a tough situation with cars and they were so helpful and willing to accommodate my needs for a vehicle.

Andrew, and Robin were attentive, patient, and easy to communicate with. They made me feel like I was their only customer.

I will be returning in the future and I would recommend them to anyone who asks me where to buy a vehicle. Thank you!

McClurg Jeep is the best in the area! They remained eager to please, friendly, and attentive to my needs throughout the whole leasing process. I highly recommend McClurg Jeep!

Bought my new Grand Cherokee L here last summer. Great experience on the initial purchase.

The service department has also gone above and beyond the two times I've been back since.

I highly recommend this dealership.

A very friendly and courteous experience every single interaction! The only place I’ve gotten my vehicles for years!

Called service with a severe transmission leak on my truck with 25k miles making not drivable. The service person was rude and unhelpful. He told me it would be weeks before it could lbe looked at. Then said my options were drop it off and wait a week or go somewhere else. I went somewhere else, this dealer should be out of business treating customers that way. Called another dealer that was booked out two weeks and they had me in an hour later and being repaired the next day!

Service manager Steve helped resolve a transmission problem that had been a long term problem and installed a new trans under full warranty Tks

Made a online appt with Mcclurg Chevy. Got there at 8am and was told by service advisor there was no appt. I showed my appt verification and the response was “huh”. Shen then made an appt at mcclurg chrysler. For the oil change and tire rotation. Well the bill was $104. About $50 more than the Chevy dealer. I asked the Chrysler service advisor to honor the lower price seeing I didn’t make an appt with him. He said no they should raise their prices. Then I asked him to honor their oil service coupon. He said no I would lose money if gave you that coupon price. WOW. Will never go to either place again. To top it off my daughter bought a car from mcclurg Chevy that am. Informed them if this. The response was “nice”. Beware of no customer service and no accountability when they make a mistake. All they had to do is make it right! …

Drove over an hour out of my way to do business with McClurg instead of the big, corporate owned dealerships. Ordered a new Gladiator with the options I wanted in May 2021. Robin & Jill made sure to keep me updated on the status & delivery. Very pleased with the whole process!

I've read some not so good reviews in regard to the servixe department. Well personally, I had an excellent experience with service. Bought my ram last year, and it was leaking water through the door seal when I got it home. I called, scheduled a time and they got me right in. After waiting a few months for the parts, which is clearly not the dealers fault, they installed the new seals. Probably solved and I didn't spend a dime. Buying the truck was cake, and so was service.

Great all around experience at Mcclurgs.
Friendly, staff. Robin and Andrew made our buying a vehicle from them, easy, simple and affordable. Helped us with every step of the process. Would definitely recommend to others. Friendly, family oriented facility with caring and helpful staff.

Service department put cardboard on hood sensor and never advised until questioned about it. John is not honest and got caught in several lies! Horrible customer service. Also sold a car with a leaking head gasket and was told coolant evaporated in 300 miles! Keep up the good work Mcclurg

Sold a van right from underneath me. Had a deal worked out that required me to get rid of my current vehicle elsewhere because they weren't aggressive on a trade. Now I'm without a trade in or a new car. Look elsewhere! Sales rep left for the day and they sold the van. They aren't even sure what's going on at a small dealership with limited people.

I have been searching for a vehicle for months, and McClurgs by far had the best service. They made sure I was not getting into a vehicle I didn't want.

Bought a 2016 Ford focus from them. When I went to see ot the windshield was cracked. They had it replaced. The guy did not glue down a peice of the lining of the windshield. After calling and leaving messages three times, the guy called me back finally and said I could find a place to fix it and he'd reimburse me. Excuse me? How about you find someone to fix it since it was your mistake. Also, I'm having trouble with the tires holding air already and I've drove the car for two months. Oh and they changed the oil but didn't reset the oil life on the car. Do not recommend this place. Iwon't ever buy fom thm again.