McDonald's, New Windsor NY

The service is great, and the food is always fresh! This McDonald's is noticably different from others. In a good way.

It’s never fast food, they always pull up like 4 different cars it could be the smallest order it’s ridiculous. You can’t grab a burger and fry without them asking you to pull to the side it’s annoying. Otherwise I would go sit in a restaurant

Sandwich had broken bread, nugget box had grease, and didn’t do the order correctly. Didn’t ask if I needed napkins or sauces

Got breakfast for two people for $11.77. The wait was a little long but it seemed they were understaffed, which is not their fault in any way.

Has the best cut through for 5 corners.

Also, staff is weirdly extra courteous. Pretty sure they ALWAYS have to respond with "My pleasure" after every interaction. Used their app to order ahead of time and have them bring out food yet it takes about 7-9 minutes after you arrive. Then used the app and went through drive thru, didn't save me any time. They tell you to pull in the parking spot and wait. The only benefit to using the app is to accrue points. Time-wise it's slower than just going through the drive thru.

Also, best cut through.

Hands down the best McDonald’s I ever been too, I’m amazed how their food is always foot and fresh. Nuggets always crispy and fries never stale. This McDonald’s should give a course to all stores across the country, I been visiting this location for last 5 year and I don’t understand how they haven’t messed up one order, always fresh food and excellent costumer service please share the secret with other McDonald’s! Specially the ones in the city (NYC) cause now I can’t eat in no other McDonald’s but this one!

Horrible customer experience. Restaurants should not force customers to order on a kiosk. If you’re going to make the customer do the work of the employees you should charge less

It did the job and that's about it. I had to go inside to use the restroom. When I went to order, the young man informed me that they no longer took a card at the register and I had to use the kiosk. It made a simple hamburger and fries into a much bigger production.

The best French Vanilla iced coffee you can get from a McDonald's. They crush every other mickey d's in a 40 mile radius. They have the magic touch. Yum!

Best McDonalds I have been to my whole life and I travel a lot. Staff, food, time, patience, and friendliness. This is why I only come to this restaurant.

Love Them!

I honestly can't complain about this McDonald's enough.got a full year it had beef a fiasco to sub the protein for chicken on the Sausage McMuffin. Sometimes I get it right away.it's so easy. Sub the protein, but others like today I wait 40 minutes only to get the wrong sandwich and rude interaction. Really it isn't rocket science and the manager (who's also a rude person) should offer consistent training to her team or learn something herself.

A standard, recently renovated McDonald’s location. However, the people working here are so polite and friendly! I’d choose this location over others in the area.

25 minutes wedding in the Drive-through parking lot is not the experience I wanted for 3 items. The gentleman bringing out the food was rude and a apologetic about the food not being out when 4 of the people got their orders and left. He blamed it on the cook and said that he only delivers

The service is very bad waited 20 minutes to get my order that was told I couldn't make that eggs and had to get another egg different tight enough very bad service very bad not too happy with the tailgate McDonald's right now and I go there every morning thanks for the wait

This McDonalds has come a long way. I had gone there as a kid when the front area was a metal playground and Long John Silvers was next door within walking distance.

This particular place has some of the nicest staff I've encountered at a fast food store. The food is always good and fresh. I don't often feel like I'm waiting too long to get my food.

The only down side is the entrance off of 94 isn't very easy to integrate into the drive thru line. Its awkward. Likewise, pulling out to leave means you have to turn right and find a spot to turn around if you plan on going back. I also find being told to drive up to the second window or park is a bit odd. I understand they have to get the lines moving faster but I feel bad for the employees who have to risk getting hit by people driving fast to leave.

Over all it's a great place to go to when I jack up dinner or feel a bit lazy to cook.

Their indoor dining setup is quite small, and geared towards kiosk self-service. As a fast food chain, they prioritize drive-thru customers, especially during peak hours. However, walk in service is friendly, location seems new and everything looks very clean.

When ordering the new chicken sandwich make sure you get what you want. There are 3 different ones to pick from however when asked if I'd like to try the new sandwich i was never told i had a choice. When i got home I opened the sandwich to find 2 small pickle slices chicken patty in between 2 buns. That's it! Also the food was cold. I live 1 minute up the street. Usually they are good but this was unacceptable.

Normally they are very nice given this MCD is always packed. This morning it was very slow the service and barely any customers. I placed my order through the mobile app, and still had to wait an extra 10-15 for hash browns to be ready.

I have never seen such a professional environment like this in Mc Donalds before. There was a man who was dressed in different colors than his peers, I assumed he was the manager; I saw him give orders, to say the least he was cheering his team and saying "thank you" to them. It just felt good to see an environment like this