McDonald's, New York NY

Busy loud dirty disgusting. The food was mediocre at best the restaurant was filthy employees were over stressed and understaffed so I really couldn't communicate with them. I had an issue with a deal on the app and was not being allowed to use it appropriately but ended up having to pay a higher price anyway because I couldn't relate my issue to the manager without stalling line and making people wait longer.

I waited more than 20 for a mcchicken smh, I asked the worker if they called 115 yet 16 min in and she just looked at the screen and said nothing to me, I waited 22 minutes in finally the manager looked at me and I gave her my receipt and she gave me the mcchicken that the girl had there waiting! I normally will not complain however this is more than traumatizing because of where it’s in, it was a slow day and I shopped and purchased faster than receiving my food,

Terrible place, computers failing massive line at front to order food, 1 till open, asked management for assistance as I am a diabetic

None offered nothing we can do for you managed to get food after 45 minutes! I was lucky my wife got the food and took over the wait

Don’t go to this place horrible

Inside Macys at Herald Square wwas supposed yo have BOGO for flower show.it was not offered.

IT SMELLED SO BAD I COULD BARELY EAT I DIDNT EVEN WANT TO BREATH THE AIR. Food was fine though, nice cheap iced coffee.

This McDonald’s needs to hire staff! From breakfast to lunch this place is always backed up with orders. I order my food on the McDonald’s app and give them 30 minutes before I head over and they always have me waiting at least another 25 minutes. This is beyond ridiculous. My whole lunch is spent on waiting for them.

I don’t understand how the workers got hired, they were slow and made me wait 20 minutes for an order I had placed before I went on lunch break meaning almost 30 minutes ago. The worker didn’t even bother to check the board or the orders and it was right in front of him the whole time. They were moving slow especially considering the amount of people they had.

At 151 W34th in Manhattan NY (inside Macys) : . Twice in the last 5 weeks I've waited 30-40 minutes on an order. This location is understaffed by 3 employees. Customers were returning COLD food.

You have never experienced a food establishment like this one before. Probably because they've all been shut down. I've been reluctantly stopping in this place while shopping in Macy's for many many years and it's the same experience everytime. At this point, I do it for the entertainment. The kiosk and ordering setup is a recipe for disaster, just for starters. But you will usually wait 30-45 minutes just to be told that all the food and everything you ordered is sold out. If you're lucky enough to get your food, and it seems edible, there's 0% chance the dining room will be open. With all that said, it's not even the worst part. The staff are the craziest, rudest, nastiest human beings you will ever experience. They have zero filter. They scream and curse at eachother and the customers. One time I got yelled at for asking for sweet and sour sauce and they then proceeded to gather and talk about me asking for sweet and sour sauce, as if there's something wrong with that. After ignoring the request I asked again and she made an over exaggerated movement while rolling her eyes and putting her hand out, telling me it was $1. For 1 sauce. It was the best entertainment I've ever received for the money.

We went there today ordered just 2 drinks waited 35 minutes for them manager told us to “piss off” when we politely asked if we could get our drinks I hope some senior reads this he should be fired awful person and rude co workers really upset us - don’t go here it is terrible we ended up walking out.

Quarter pound deluxe no cheese? Why? Cant do job right? Salt even have no fry.still ate.unpleased, i hate burger kung

Clean and relaxing to hang out at non peak hours. Stopped to get my son a Happy Meal here and rest while shopping at Macy's. Worth it.

I had recently ordered a chicken sandwich combo 3 weeks back, mind you I haven’t had it in 7 years because I knew any and All fast food is bad for the body. But baybeeee the day I opened my meal the chicken looked like a soggy wet pad with extra mayo & some green grass that looked like lettuce? But was soggy as well. The only thing I got to enjoy were my fries. I should have told them to run me my money back with a free ice cream but we all know they machines stay broke due to the fact they won’t clean them so why would I think I’d even get excellent service by gettting my first meal. TUH! The audacity.anyways this is why I choose chick Fil A.

The cleaning in this place is HORRIBLE. I walked around the entire restaurant and there was not ONE clean table to sit at