Medford Chemists

Say what you want about Medford Chemists, I've been with them since 2014 and although my moving all over long island, They've always come thru no matter what! They're the BEST!

I would give 0 stars if I could because even 1 star is much more than they deserve. The staff are completely unprofessional and will rush to put you on hold for long periods of time to not speak with you. They have made multiple errors. They don't communicate any issues and leave issues unresolved for one to figure out on your own. The doctors themselves have even tried to communicate with the staff to correct the issues found and this pharmacy continues to make the same errors over and over. They deliver medications last min, at late hours with no notice or delivery time frame. Multiple messages have been left to the director with no call back/response. Their lack of response and effort to correct the long list of issues makes it seem that they don't care.

Great people! The girl answering the phone is a saint. Wife had surgery and they were closing and she was in so much pain and they opened up and filled her prescriptions.

I definitely see why the ratings for Medford Chemist is so low. They have zero customer service etiquette. Sydney was rude on the phone, refusing to allow me to speak because she lacks vocabulary to properly articulate herself when asked if Covid testings were being administered. She continued to banter back and forth in such a low class manner like the uneducated woman that she is, instead of allowing her professionalism, if she had any, to allow the customer to talk. What condition must life be like to cause Sydney to be such a deplorable worker? She was trying to be a BIG bully. Even though I am not feeling well, I would not be bullied. I will be filling a report with better business bureau and calling the manager, which I hope is not Carlo, because he didn't seem to have wanted to resolve the issue either, just glossed over it.

They didn't deliver my medications on time and the person who answered the phone was very nasty to me.

They fill your prescriptions with the correct medication and they deliver.