MedRite Urgent Care, New York NY

Only giving this review because Ms Farah Pascal was so lovely and I think she deserves her flowers. I went back in Feb for my CDL medical and she made the whole process go by smoothly with a smile on her face the whole time. The whole team was great but she stood out because she was very personable. Thank you for all you do Ms. Pascal

My job has a contract with this Medrite and I was taken here after my accident on February 20. I was able to jump to the front of the line although people were waiting. A malfunctioning steel gate hit me in the face at work. I was bleeding and I needed to be checked out. I initally thought I needed stitches. I was out of work for a bit and I needed to complete a follow up before I could go back to work. The doctor is only in on certain days so I was not seen on March 3 when I visited. I was released to go back to work on March 5 and told the lump under my skin was not an orbital fracture but would take 4 to 6 weeks to do down. All good news but then I could not get paperwork completed for my disability claim in order to be paid for my time off. I have a separate disability policy in addition to any claim via my company. Medrite has refused to fill out the paperwork and they have been giving me the run around since March 5. Finally today, March 16, they said they will absolutely not fill out the form that I left on site on March 5 and that I also sent to them by email.

Dr. Platzman refused to complete the form (which is for a physican) after my follow up on March 5 and said Daniel Bakman who initially saw me on 2/20 needed to complete the form, although Bakman is not a physician. I went to Medrite three times now to get this paperwork and at one point was told that I needed to call Bakman to get the form completed.

I do not know if the paperwork that I have from my visits (and that was resent to me via email) will be sufficient so I can be paid for my time out of work. It's been a frustrating experience and I have time scheduled with my union rep to terminate the contract with MedRite.

The facility was spotless, the young lady at the front desk was helpful, pleasant and knowledgeable. The young lady inside the office where the test was taken (Eula) and the young man who took my test were equally wonderful and put me at ease right away. Everyone in the facility was professional yet personable. I would recommend MedRite Urgent Care without hesitation.

Considering what those individuals must be dealing with in these times, I was pleasantly surprised by quick service courteous attitudes.

Great location. Clean. Friendly staff. Enough room for social distancing. Gone there twice already. Will definitely use them again. Awesome!

3/18/21
Had to get tested in order to go to Madison Square Garden to watch the Knicks play. The Staff was very helpful and we were able to get to the game on time.

I did my covid-19 test at this location. It took me less than 20 minutes to make and receive the results.the staff very fast and friendly

The women at reception were warm, considerate and professional. And my Covid test was a breeze! Would definitely return to this location for any other services I might need in the future.

Amazing caring staff, super fast specially for Covid Tests. Healthcare is definitely not great in the US in general but these guys at Med Rite make your experience so much better. They care and seem to like their jobs. Thank you all. Next time I need urgent doctor I’ll go to you. Nowhere else!

The girl that helped me was extremely nice and cordial. I waited a little long, but that should be expected in a crazy time like this.

A welcoming and expeditious experience. From the front desk staff to the doctors, the team at MedRite Urgent Care was a pleasure to interact with. I had my medical exam for permanent residency done here, with the help of Dr. Michael Platzman who is a civil surgeon. The visits were quick and straightforward, and throughout the entire process I felt well-treated and informed. The test results came back within a week, beating expectations (usually takes a week or longer). Thank you for making this experience so smooth.

Was seen very quickly, paperwork and process were straightforward, and most importantly, the medical guidance I received from the PA, Paige, that I needed to urgently see an opthamologist and referral to Mount Sinai eye hospital, may have saved the vision in my right eye. Very grateful for the tremendous care at MedRite, and by Paige.

The simplifying effects on my healthcare process is fantastic! Not to mention, the app is amazing! I think there's been nothing cooler on the inter webs since MedRite.

My appointment was for me to take the DOT. When I arrived ar the clinic, the staff was very friendly and helpful. They made me feel comfortable. There were a few people ahead of me, but it did not take long at all. I would recommend anyone to go there for a check up.

Very bad service. 2: 00 frozen outside inside the premises are not allowed, although the chairs were arranged in an orderly way. It was very cold outside, I cannot recommend this to anyone. People can get sick from the cold.

Excellent Customer Service. Very nice people at the front desk. I highly recommend this location.

Went there for the covid test and it was quick and easy; thanks for the online pre-appointment.

A great facility. Went there twice for Covid tests, and both times were a positive experience. Front desk and medical personnel were personable and efficient. The facility is clean and conveniently located. Highly recommend.

Very easy and relatively quick to get a Rapid Result or PCR COVID-19 test.

They don't take your BP before being tested which I believe is a big miss on their part as a medical facility. They do take your temperature though!

I wasn't the patient the person I came with was. The staff was unprofessional and borderline ghetto. The girl who seemed to be working the door with all the tattoos across her neck and chest was the worst of them all. She placed my friend's ID on the counter and never said a word. Mind you we had to wait outside till it was her turn and multiple people walked by and made stops at the desk before leaving. They made everyone stand outside except people getting covid testing. The people getting covid testing were all able to walk in and sit in the waiting area. Absolutely worst place in my opinion.