Medrock Car Service, Flushing NY

I wish i could give 0 stars to them.
Never ever on time, the Guy Brian, the girl Noemi or the entire staff tells Lie. Dont answer the phone and even if they do then wont give a honest response. Never on time whether it’s morning or an afternoon pickup. Drivers always complaining about not getting paid enough.
I Would rather prefer taking a bus or
Train if i could.

I called the office to pick up after the doctor appointment they told me to wait & the driver will call me in hour. After one hour I called again to know the driver’s location, they put me on hold for five minutes & told me the driver will come to pick up in 45 minutes. It was a terrible experience I received from them.

Horrible medical transportation service! Stay away! Made my parents wait about 2 hours when they were supposed to get a ride within an hour. Employees will show attitude as well! They are unprofessional and unwilling to help.

Do not bother with this car service. They never arrive on time and they mislead you. If you rely on them for medical transportation to doctor's appointment you will be sorry. You're met with indifference when you complain about a driver or service.

I love them. Their driver's are always on time, the driver's are very polite and provide very good services.

STAY AWAY FROM THIS BUSINESS. Late. Every. Single. Time.and when you call they add on another "13 minutes" this is their magic number you can call them half hour after the pick up time and they will still tell you 13 minutes. It's a big mess.

Reliable friendly car service! My go to spot for my grandmother’s transportation. They are usually always punctual but the off occasion they are late, I always get a courtesy call from Brian to give me the heads up. Friendly and patient!

The worst car service. They had a patient waiting for over 3 hours while they 'figured out what driver they would send' after the first driver never showed. All of these 5 stars must be from family members.

This is the only car service I use for my family. Always on time and polite. All the staff is always very nice and patient!

Punctual, reliable, and top notch customer service. Why would I ever even consider any other providers? Highly recommended without a slightly hint of doubt!

The service was excellent. Couldn’t ask for better quality service than that which Medrock provided! Highly recommend it!