Memories Funeral Home, Rochester NY

Lost my best friend not even a year ago and seeing my grandma I couldn’t do nothing but smile she looked absolutely amazing thanks again Shawn

Excellent just doesn't come close. I never felt as highly valued as I did in ever dealing with you. SHAWN was amazing as we were still in shock. When we disagreed or had differing opinions, he quietly offered great compromises. I was highly satisfied with MEMORIES FUNERAL HOME. SHAWN has helped my family & friends through many different passings and has made this difficult time as easy as possible. Thank you to you and your Worker’s for everything that you guys do

I love memories funeral home they will work with you and help your love ones Shawn Watson your the best and staff will make sure they see about you keep up the great work

The staff at Memories Funeral Home were very professional and caring of my uncle that recently passed away. Thank you for the huge amount of respect you all showed our family. Though my uncle wouldn't have wanted to be the center of attention, the way you all comprised the program and presented his funeral service was done with much dignity. From my uncle's acknowledgment of the United States Air Force Honor Guard due to his service in our country's military, the flag folding and presentation all the way to his finally resting place and I'm positive that he would've been very pleased and happy with the way it was done.

Thank you again for ensuring that all of the details went smoothly and without a hitch.

They my daughter funeral over five years ago and I was so proud of the work they did on my daughter, I would use them again.

My brother passed Sept 12th 2018, cremated Sept 25th 2018, yet as of today Apr 30th 2019, I have not received his ashes from Memories!

I’ve been to 3 services with them within the last 4 years and each experience was upsetting. We felt rushed everytime and the most recent service the pastor was arguing with my fiance while he was checking on his mother as she was getting ready to faint. For the amount of money that was spent each time I feel we didnt get our moneys worth nor closure!

They charged my family for services that where never preformed or requested and made the process of burying my grandfather more stressful for the whole family.

I attended a funeral service last week and it was exceptional. They were very professional, great with the family and the care of the deceased. I would recommend Memories to anyone. They definitely go above and beyond.

All i can say is i been to alot of funerals but the way Memories Funeral Home presents itself is phenomenal.
They make the services feel like your not at a funeral. There staff sings during the services and that is an extra
perk that our family did not expect. Thanks Memories for helping our family

Jones Family

All respect due to Mr. Shawn Hemphil and staff for their professionalism and courtesy. Respect due for them giving back to their community in undisclosed ways and for working with this area to provide respectful departing Memories of our beloved. I've been there too many times. Thank you!

Mr. Hemphil's POB is the best Funeral Service in the northeast! I appreciate the great work this business provides in our community. I would encourage all to entrust Memories Funeral Home with all of their family service's in time of need.

Memories did an amazing job, was very helpful, and took care of everything and did everything exactly how I asked. They went above and beyond my expectations also took a lot of stress off me. I am very Thankful and Grateful to the whole staff.

Very unprofessional they do not communicate with you about the money that's owed to you.and they drag there feet when it time to release your money. My son funeral was paid for before he was even in the ground. Right is right and wrong is wrong.

Awesome service, professionl, caring and great staff all my family members will go to memories if I have something to say about it!

When we were picked up from the house, we were not lined up appropriately and cars that were the immediate family were left and since we were from out of town did not know how to get to the church.